Accounts Receivable Specialist (VBFL2025-7867) - RealManage

Imagine working for a dynamic, technology-driven HOA management company that is rapidly expanding, offering abundant opportunities for career advancement, and fostering a company culture that genuinely supports its team members.

RealManage has earned the prestigious Certified™ recognition from Great Place to Work®, a global authority on workplace culture, employee experience, and leadership excellence. This accolade is a testament to the positive feedback from our employees about their RealManage experience.

At RealManage, we deeply value your professionalism and dedication. We are dedicated to ensuring your long-term career success and consider you not just an employee, but a valued member of our family.

Join us at RealManage and be part of a thriving environment where growth, innovation, and supportive teamwork define our everyday operations.

Company Overview:

RealManage is a prominent national firm recognized on the Inc. 5000 list, operating across 26 states and serving a diverse array of clients including homeowners’ associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities. Our client base also includes nationally renowned developer and builder clients.

Ranked among the top firms in the community management industry (#3 out of 5,000+), RealManage distinguishes itself by delivering exceptional solutions at competitive prices. We leverage cutting-edge cloud-based technologies and mobile apps, supported by industry-leading practices and a highly skilled workforce.

Our mission at RealManage is to offer comprehensive and innovative solutions that consistently surpass customer expectations. We prioritize transparency and visibility in all client interactions, continuously measuring our performance to achieve rapid improvement. We foster a workplace culture that promotes professionalism, encourages growth, and embraces diversity. By maintaining financial strength and focusing on continual innovation, we aim to lead the industry with pioneering advancements.

Join RealManage and contribute to a company dedicated to excellence, innovation, and delivering unparalleled service in community management.

RealManage is a values-based company with the following values as our guiding principles:

• Integrity: we always do the right thing.
• Respect: for our customers, employees and company; mutual respect is the cornerstone for every RealManage relationship.
• Selflessness: more than teamwork; we are part of something special and much larger than any of us.
• Personal Relationships: we are a professional services company; people do business with people they like.
• Always Improving: never satisfied, always learning and always growing; one is either getting worse or getting better...never staying the same. At RealManage, we are always getting better.

The Accounts Receivable / Customer Care Specialist will be responsible for performing certain customer service and accounting functions for a portfolio of community associations.

Functions may include, but are not limited to the following:

• Processing of all homeowner payments.
• Responding to homeowner inquiries.
• Preparation of estoppel certificates for community association property sales.
• Following up on delinquent accounts with statements, reminder notices, late letters, etc.
• Working with Association Attorneys on delinquent accounts that require legal action.

Plus other work-related tasks as needed

Must pass pre-employment screening which may include a background check/drug testing.

• Ability to work independently in a fast-paced environment.
• Ability to multi-task and manage multiple priorities.
• Ability to communicate effectively with colleagues and clients.
• Demonstrate a high attention to detail, problem-solving, and organization. Skills:
• Knowledge of accounts receivable functions.
• Ability to effectively use Microsoft Office Tools such as Excel, Word, and Outlook.
• Strong customer service skills preferred.
• Knowledge of the community management industry is preferred.
• Knowledge of Caliber Software is highly preferred.

Pay and Benefits:

$20.00   to $23.00, depending on education and experience.

Benefits include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life and Disability Insurance
• HSA (Required High Deductible Medical Plan to be eligible)
• FSA 
• Education Reimbursement 
• 401K matching 
• Employee Assistance Program (EAP)
• 11 paid Holidays