Accounts Receivable Specialist - Little Leaves

Little Leaves Behavioral Services provides high quality, critical early intervention programs designed to nurture the growth and development of young children with social, behavior, and/or language challenges. Little Leaves provides a range of in-home, at-school, and clinic-based ABA services for children with developmental delays, especially autism spectrum disorders in Northern VA, the DC metro area, the Baltimore metro area and Ft Lauderdale area in FL.

Little Leaves is building a community of professionals who are looking to:

• Have a meaningful impact on the lives of children
• Grow professionally
• Work with others who share a passion for our clients and who have an interest in ABA

A/R and Payment Posting Specialist Position

Little Leaves provides full insurance support to families who seek our services.  The Billing Specialist will be part of a team that manages the end-to-end process of confirming benefits, obtaining authorizations, coding and billing of claims, managing AR, and client invoicing.

The Accounts Receivable Specialist is responsible for the accurate and timely follow-up on claims, while maintaining the quality and productivity standards set for the position. The team member is expected to review accounts and work with payers, client families, and internal departments to resolve outstanding balances. Maintaining a healthy AR balance is critical to the success of this role.

Responsibilities

• Collaborate with funding sources and internal team members to resolve billing inconsistencies and errors.
• Update systems with client demographics, service codes, and other edits as appropriate to facilitate clean claim or invoice processing.
• Alert the appropriate team member if client-specific payor updates are identified.
• Application of all payments and other financial data into the practice management system
• Process accounting receivables and payments in compliance with financial policies and procedures.
• Identify and forward potential reimbursement issues to leadership.
• Contact all funding sources, including client caregivers, taking action as needed to resolve outstanding balances.
• Review explanation of benefits to confirm that claims process and paid correctly.
• Perform verifying, classifying, computing, posting and recording accounts receivable data.
• Ownership over monitoring and managing all assigned accounts to maintain a healthy AR balance.
• Ensure all account activity is documented accurately in the appropriate system and shared with all appropriate staff timely and thoroughly.
• Gathers and interprets data from system and accurately determines the appropriate course of action to take and initiates time-sensitive and strategic steps resulting in payment.
• Submission of corrected claims as needed.
• Verify discrepancies and identify trends.
• Review and process incoming correspondence from payers.
• Communicate with client and funding sources in a professional and courteous manner.
• Performs other duties as assigned.

Desired Qualifications

• 5+ years experience as a billing and/or AR specialist, ideally in a provider office
• Experience with behavioral health billing (ideally ABA) preferred
• Bachelor’s degree preferred; High school diploma/GED required
• Experience with robust practice management/EMR system, preferably CentralReach
• Highly organized and detail oriented; strong communication and interpersonal skills
• Customer-service / problem-solving orientation
• Proficiency with Excel; technologically adept
• Record of success in previous positions as evidenced by excellent references
• Experience and preference for working in a high-growth start-up environment
• Organization, time management and prioritization abilities
• Ability to be discreet and maintain the security of patient or customer information
• Understanding of industry-specific policies, such as HIPAA regulations for health care

Compensation and Benefits

• Competitive compensation, commensurate with experience
• Generous benefits, including health, dental, vision, retirement, paid time off, life and disability insurance