Accounts Receivable Specialist - Lifetime HOA Management

Job Title: Accounts Receivable Specialist

Location: San Antonio, Texas 78258
Employment Type: Full-Time

Job Summary: The Accounts Receivable (AR) Specialist is responsible for managing and overseeing the organization's accounts receivable processes. This includes ensuring the timely collection of payments from customers, maintaining accurate records, resolving discrepancies, and supporting the overall financial health of the company. The AR Specialist plays a critical role in maintaining strong relationships with customers while helping the company maintain cash flow.

Key Responsibilities:

1. Invoice Processing & Billing:
• Generate and send out invoices to customers according to the proper billing schedules and contracts.
• Ensure accuracy in billing, including proper coding to general ledger accounts.
• Process and execute all accounts payable transactions, including invoices, expense reports, and vendor payments, ensuring accuracy and timeliness
• Review and verify invoice accuracy, matching purchase orders and receipts.
2. Payment Collection & Monitoring:
• Monitor accounts to identify outstanding invoices and follow up with customers regarding overdue payments.
• Prepare and Process incoming payments, including checks, ACH transfers, credit care, and wire payments.
• Maintain accurate, organized, and up-to-date financial records for all accounts payable transactions and documentation.
• Apply payments to customer accounts accurately and promptly.
3. Customer Communication & Relationship Management:
• Communicate with customers to resolve payment issues, including missed payments, disputes, and other inquiries.
• Build and maintain professional relationships with clients to ensure smooth collections.
4. Account Reconciliation:
• Reconcile customer accounts to ensure all payments have been applied and discrepancies are resolved.
• Ensure that all credits, adjustments, and refunds are processed correctly.
5. Reporting & Documentation:
• Prepare and maintain accounts receivable aging reports, including detailed notes about overdue accounts.
• Assist with month-end closing tasks, including accruals and reporting.
• Provide reports and updates to management on the status of accounts receivable.
6. Dispute Resolution:
• Investigate and resolve customer billing issues or disputes in a timely manner.
• Collaborate with other departments to address any issues affecting payments.
7. Compliance & Internal Controls:
• Ensure compliance with internal financial policies and accounting standards.
• Assist with audits and other compliance activities related to accounts receivable.
8. Process Improvement:
• Continuously looking for opportunities to improve accounts receivable processes to increase efficiency and reduce overdue receivables.
• Assist in implementing new systems or tools for better financial tracking and reporting.

Qualifications and Skills

• Associates degree in accounting, Finance, or a related field preferred.
• Certification in Accounts Receivable (such as the Certified Accounts Receivable Professional - CARP) is a plus.
• 2+ years of experience in accounts receivable, collections, or a related accounting role.
• Proficiency in accounting software (e.g., QuickBooks, NetSuite, or SAP) and MS Office.
• Strong attention to detail and organizational skills.
• Excellent communication, problem-solving abilities and time-management skills.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Strong understanding of accounts receivable processes and general accounting principles.
• Excellent verbal and written communication skills.
• Ability to handle difficult situations with professionalism and tact.
• Knowledge of general accounting principles and applicable regulations.

Why Join Us?

• Benefits include health insurance, retirement plans, and PTO
• Supportive and collaborative team environment.
• Opportunities for professional growth and development.

Note: This job description is intended to provide an overview of the duties and responsibilities of the role. Additional tasks and responsibilities may be assigned as necessary.

Physical Setting:

• In-Person Office Position

Schedule:

• Monday to Friday: 8:00am - 5:00pm

If you are a proactive and dedicated professional with a passion for accounting and finance, wed love to hear from you!

To Apply: Please submit your resume and a brief cover letter