Accounts Receivable Specialist - Netrality Data Centers

Who We Are

Netrality Data Centers is a growing private-equity backed owner-operator of strategic interconnection properties. With eighteen premier data centers located in six metropolitan markets, Netrality continues to acquire strategic network interconnection data centers and develop Meet Me Rooms (MMRs) and wholesale data center space within those properties to offer the highest quality and most robust direct network interconnections in the market.

Netrality offers comprehensive and competitive benefits to our employees, notably:

• Multiple offerings for medical, dental, and vision insurance
• Company-paid life, short- and long-term disability, and AD&D insurance
• Paid parental leave, fertility support, 401k matching
• Employee discount services through our partners savings platform
• $1:$1 company match for all eligible charitable gifts

Who We Need

The Accounts Receivable Specialist will be primarily responsible for supporting the Senior Accounts Receivable Manager with customer accounts and payments. The right candidate will have strong analytical and problem-solving skills, strict attention to detail, and the ability to multitask.

Netrality is a close-knit team of A-players. This position is an opportunity for the new team member to assist in establishing best practices and efficiencies throughout the accounts receivable function.

Description of Responsibilities

• Review and post cash receipts daily to customer accounts and maintain daily cash logs including incoming check, wires/ACH, and NSF payment
• Calculate, prepare, and generate invoices for non-recurring (manual) charges
• Validate recurring charge scheduled increases against customer agreements to ensure accuracy
• Generate reporting and post recurring monthly charges on scheduled basis
• Review AR aging report on a regular basis to ensure that collection milestones established are observed
• Performing customer AR accounts reconciliations as needed
• Communicating with customers via calls and emails related to open and past due invoices in accordance with collection process
• Maintain notes on all collection efforts in accounting system
• Collaborating with multiple team members on collection efforts as needed
• Assist with new customer setup/onboarding in accounting system
• Work with property accountants to resolve any variances related to AR activity in the general ledger
• Prepare customer refunds with supporting documents for Manager review as needed
• Maintain updated customer contact info in accounting system
• Assist property teams with required reporting on customer accounts
• Develop and maintain positive customer relationships
• Assist with year-end audit requests
• Take the lead on special projects pertaining to assigned portfolios
• Assist and participate in other projects as assigned and requested

Position Requirements and Desired Skills

• 1-3+ years of Accounts Receivable experience; will include internship experiences
• Bachelors degree preferred; high school diploma required
• Demonstrated proficiency in the use of multiple accounting software programs strongly preferred, notably MRI or a similar software.
• Experience in the real estate industry strongly preferred.
• Strong experience in Microsoft Office Suite, including advanced Excel skills and SharePoint navigation
• Excellent communicator and interpersonal skills
• Be a detail-oriented problem solver with a win-win attitude, working towards meaningful solutions
• Experience working independently as well as collaboratively; effectively managing priorities while meeting hard deadlines
• Extremely high level of confidentiality and ability to practice discretion
• Flexibility to perform a variety of duties, including some administrative support tasks
• Self-motivated initiative taker with a constant eye for creating efficiency
• Adhere to all guidelines and expectations set forth in company"s corporate handbook

PI256495345