Accounts Receivable Specialist - Ferretti Search
Cleveland, OH 28208
About the Job
The Accounts Receivable Collection Specialist contact clients and collect missed and outstanding payments. The self-driven and competent Accounts Receivable Collection Specialist should be professional, trustworthy and able to work independently.
Responsibilities:
Requirements:
Responsibilities:
- Verifies pricing by reviewing contracts and confirming with appropriate operational and sales team members
- Posts customer payments by recording cash, checks, and credit card payment transactions
- Processes cash receipts by verifying and entering transactions
- Resolves invalid or unauthorized deductions by following up with customers and account managers and resolving issues in a timely manner
- Resolves collections by examining customer payment plans, payment history, credit line, terms, and coordinating contact with customers and account managers on past due items
- Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer to accounts receivable account; verifying totals; preparing reports
- Protects organization's value by keeping information confidential
- Updates job knowledge by participating in educational opportunities
- Prepares weekly AR Aging reports for assigned customers and related collections notes
- Meets with Account managers on an as needed basis to review collection issuesEnsures customer master data is accurate
- Maintains financial security by adhering to internal control processes
Requirements:
- 5 plus years’ experience
- Possess excellent communication/customer service skills
- Strong understanding of billing and collections processes
- Proficient in MS Office as well an ability to learn proprietary software
- Must be self-sufficient, motivated and capable of out of box thinking
- Excellent organizational skills
- Excellent math skills
- Attention to detail
- Excellent understanding of the billing to collection process
Source : Ferretti Search