Accounts Receivable Specialist - Arch Dental

Pure Dental Spa is a leading multi-specialty dental practice with a commitment to high-quality patient care and  innovative dental solutions. We operate five state-of-the-art facilities located across Chicago and in Bloomingdale. Our dynamic team leverages advanced technology and personalized care to ensure the best outcomes for our patients. As a PPO/FFS practice, we prioritize both patient satisfaction and efficient billing processes. We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our financial team. The ideal candidate will be responsible for managing and reducing outstanding patient balances, ensuring timely collection of payments, and maintaining accurate financial records using Dentrix Ascend software. This role demands a high level of precision and an ability to work efficiently under pressure to enhance our financial operations and contribute to our overall business success

Roles & Responsibilities of the Accounts Receivable Specialist:

• Monitor and manage accounts receivable for all locations, ensuring prompt and accurate billing and collection of patient dues.
• Follow up on, collect, and allocate payments carried out by various transactions such as electronic, card, and cash.
• Review insurance payments and denials, reconcile discrepancies in payments and financial records, and appeal denied claims as necessary.
• Engage with patients and insurance companies via phone and email to follow up on unpaid balances and clarify any billing questions.
• Prepare and submit detailed reports on the status of accounts, highlighting issues and successes in regular intervals.
• Collaborate with the dental office staff to verify patient insurance coverage and billing details.
• Implement effective collection strategies that maintain high customer satisfaction.
• Train and assist other administrative staff in best practices for accounts receivable management.

Requirements of the Accounts Receivable Specialist:

• Proven experience in accounts receivable, preferably within a healthcare or dental office setting.
• Strong familiarity with Dentrix Ascend software and proficiency in Microsoft Office Suite.
• Excellent communication and interpersonal skills, with an ability to interact professionally with patients and insurance companies.
• Detail-oriented with strong analytical and problem-solving abilities.
• Task-oriented with a proven track record of reducing accounts receivable delinquencies in a timely manner.
• Ability to work independently as well as part of a team in a fast-paced environment.

Perks & Benefits of the Accounts Receivable Specialist:

• Personal and professional growth

• Celebrations- We celebrate your professional and personal growth

• Team Outings

• Surprise incentives!

• Referral program

• Holiday Hours

• 401(k) & matching

• Employee discount

• Health insurance

• Paid time off

• Professional development assistance

• Free Parking

Schedule for the Accounts Receivable Specialist:

• Monday - Thursday: 8:30AM-6PM

• Friday 8:30am - 4:30pm

• Saturday 7:30am - 2pm (1x month)