Accounts Receivable Specialist - Omni Hotels & Resorts

Location

Barton Creek Resort & Spa

Barton Creek Resort & Spa's success is due to its dedicated, intelligent and self-motivated family of associates who work together to maintain the company's trademark high standards. If you would like to be a part of an environment where teamwork is emphasized and individual excellence is encouraged then this is the place for you.

Omni Barton Creek Resort and Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Barton Creek may be your perfect match.

Job Description

Omni Hotels & Resorts is seeking a Accounts Recievable Specialist for the beautiful new Barton Creek Resort & Spa! Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest Conde Nast Traveler and Top 5 Resorts in Texas Travel + Leisure World's Best Awards 2023

We are seeking a detail-oriented and organized Accounts Receivable Specialist to join our team. The ideal candidate will play a crucial role in ensuring accurate and efficient financial operations, with a focus on managing billing, resolving account discrepancies, and maintaining strong communication with internal and external stakeholders. This position is ideal for someone with prior accounting or hotel experience and strong computer proficiency.

Responsibilities

• Manage and resolve accounts with outstanding balances during the check-out process.
• Ensure all billings are prepared accurately and include appropriate supporting documentation for all charges.
• Audit banquet and miscellaneous charges posted to master accounts for precision.
• Review city ledger edits to verify billing information, addresses, phone numbers, and backup documentation, ensuring accuracy before daily statements are processed.
• Maintain a comprehensive billing control log for all invoices, detailing account names, numbers, and billing dates.
• Execute daily accounts receivable transfers to corporate accounting systems.
• Post group checks and payments promptly and accurately.
• Handle all customer billing inquiries in a timely and professional manner.
• Ensure follow-up calls are made to major accounts within 10 days of bill mailing.
• Organize and maintain records for completed customer service tasks and correspondence.
• Communicate with customers, corporate offices, and owners regarding billing concerns.
• Attend pre-conference meetings to gather and follow special billing instructions.
• Collaborate with all departments to maintain open communication and resolve issues effectively. 

Qualifications

• High school diploma or equivalent required
• Additional education in accounting or finance is a plus.
• Previous experience in hotel operations or accounts receivable/accounting roles is highly preferred.
• Proficient in Microsoft Excel, Outlook, and general computer systems.
• Strong communication skills, capable of engaging effectively with both internal teams and external clients.
• Demonstrated ability to manage multiple tasks, meet deadlines, and maintain accuracy under pressure.
• Availability to work Monday through Friday on a consistent schedule.

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.