Accounts Receivable Manager - Remote at PAR Technology

Hi there! Have you noticed that the restaurant industry is changing?

We are PAR and our purpose is:

To deliver solutions that connect people to the restaurants, meals, and moments they love.

At PAR Technology, our relentless drive for innovation and unwavering commitment to customer success are at the heart of everything we do. We lead the restaurant and retail industries by ensuring that our products—from point of sale systems to loyalty programs, digital ordering, restaurant operations solutions, payment services, and hardware—work "better together." This unified approach, fueled by over 40 years of experience, amplifies our ambition to not just meet but exceed the evolving needs of our global clientele. By optimizing integrations into all leading restaurant solutions, were not just creating technology; were crafting a future where operations are streamlined, experiences are enhanced, and every interaction is an opportunity for growth.

Position Description:

PAR Technology has an exciting opportunity! We are seeking a highly motivated and experienced Accounts Receivable Manager to lead a dynamic team through growth change management and ensure the efficient, timely, and compliant collection of all customer receivables. You will be a key owner in designing the financial health of our organization by driving operational excellence, implementing tools, identifying and actioning risk mitigations, and fostering a collaborative team environment. If you thrive in a fast-paced environment and possess exceptional leadership and communication skills, then we encourage you to apply!

Position Location:

Remote USA 

Reports to:

Senior Director, Shared Services

What We’re Looking For:

Entrees (Requirements):

• Bachelor’s degree in Business Administration, Finance, Accounting, or a related field preferred.
• Leadership and team management experience, including coaching, performance, and development skills.
• Minimum of 5-7 years of experience in a supervisory or management role within the accounts receivable function.
• Excellent analytical and problem-solving skills.
• Knowledge of financial regulations, policies, practices, and accounting principles as it relates to credit policies and accounts receivable.
• Strong understanding of collection software and systems.
• Highly proficient in Microsoft Office, especially in Excel and PowerPoint, as well as relevant receivable software and tools.
• Strong interpersonal and communication skills with track record of superior customer service and the ability to build rapport and negotiate effectively.

Unleash your potential: What you will be doing and owning:

• Lead and manage a team of accounts receivable specialists, ensuring they understand processes, procedures and compliance controls:
• Ensure a professional customer experience is delivered with each engagement.
• Design the Accounts Receivable organizational structure based upon business needs, account variabilities and distribution of team competencies.
• Foster a positive and results-oriented team culture, emphasizing ownership, collaboration, and problem-solving.
• Drive change management across our processes and systems as we support PAR growth.
• Ensure implementation and maintenance of activity-based risk management protocols such as cross trainings and SOPs to ensure a compliant process environment.

Credit & Receivables Management:

• Develop and implement credit and collections control policies and procedures to minimize bad debt and maximize cash flow.
• Oversee the credit approval process, ensuring adherence to company guidelines and risk management best practices.
• Manage the Accounts Receivable portion of Net Working Capital to ensure company cash goals are met.
• Partner with both legal and accounting to ensure at risk or bankrupt accounts are reserved and managed correctly.
• Establish and maintain high-performance standards for accounts receivable, including timely escalation of at risks accounts and proactive customer engagements.
• Stay up to date on industry best practices and new technologies in accounts receivable.
• Manage receivables across numerous systems & Business groups; and own the integration of receivables acquired through acquisitions.

Process & Performance Optimization:

• Develop and present relevant metrics for inclusion in leadership dashboard, inclusive of key drivers and action plans.
• Drive optimization projects for Accounts Receivable inclusive of systems, processes, and people.
• Analyze accounts receivable data to identify trends, opportunities for improvement, and potential risks.
• Collaborate with other departments (e.g., Sales, Finance) to ensure seamless financial operations and data integrity.

Reporting & Communication:

• Lead business facing meetings to review at risk accounts for aligned action plans.
• Deliver actionable business insights via reporting, metrics, and KPIs
• Ensure timely awareness of at-risk accounts and business exposure to leadership and legal.
• Communicate effectively with customers, team members, and stakeholders regarding invoice discrepancies, payment terms, and account status.

Interview Process:

• Interview #1: Phone Screen with Talent Acquisition Team
• Interview #2: Video interview with the Hiring Manager (via MS Teams)
• Interview #3: Video interview with the Team (via MS Teams)

Compensation:

The base salary range for this position is $95,000 to $110,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments. The position may be eligible for additional compensation, including a bonus, commission and/or equity, as applicable.

Perks and Benefits Hot Off the Grill:

• Unlimited PTO (Exempt Employees)
• Healthcare Benefits
• Fitness/ Wellness Reimbursement ($300/year)
• Internet Stipend (Remote employees)
• Employee Stock Purchase Program
• 401k Match

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labors website.