Accounts Receivable Director - San Jose State University - Another Source

Shape the future of student success at San José State University in San Jose, CA, as the University Bursar! As California’s #4-ranked public university (The Wall Street Journal), SJSU stands out for its stable enrollment—the strongest in the Bay Area—and its deep connections to Silicon Valley’s thriving tech industry. This is your opportunity to join a campus with visionary new leadership and transform the Bursar’s Office into a systems-driven, student-focused powerhouse. Build a strong operational foundation that enhances the student experience and redefines customer service excellence. With a commitment to high-impact innovation, this role is perfect for individuals ready to make a lasting difference in one of the nation’s most influential academic communities.

Apply today to join the team at San José State University!

Another Source’s client, San Jose State University, is recruiting an Accounts Receivable Director to join their team in San Jose, California. This position offers a hybrid work schedule of three days on site per week. (Internally titled University Bursar)

Here’s a little about San Jose State and the position they are recruiting for:   

As one of the most transformative universities in the nation, San José State is ready for big change. As part of Transformation 2030, SJSU's strategic plan, the campus community is dedicated to realizing the university's potential as a nationally prominent urban public university. San José State provides a comprehensive university education, granting bachelor’s, master’s and doctoral degrees in 250 areas of study. With approximately 36,000 students and nearly 4,300 employees, SJSU is an essential partner in the economic, cultural and social development of Silicon Valley and California. 

Learn more about San Jose State University here: https://www.sjsu.edu/about/  

Job Description:  

Join SJSU as the Accounts Receivable Director and play a pivotal role in managing Student Financial Services and University Collections, fostering a culture of exceptional service, compliance, and innovation. Reporting to the Senior Associate Vice President of Finance and Business Services, you will oversee critical functions including student accounts, cashiering, collections, and the university ID card program. This leadership role involves shaping and enforcing policies, enhancing systems to ensure efficiency and accuracy, and maintaining compliance with university, state, and federal regulations. By driving operational excellence and implementing best practices, you will make a meaningful impact on our students and campus community. 

The anticipated annual salary for this position is $145,000 – $153,000 based on experience.   

How you will be spending your time: 

Operations Management 

• Oversee Bursar’s Office operations, including Cashiers and Tower Card, ensuring secure and compliant handling of university cash transactions and student financial records. 

• Manage fiscal year-end tasks, including deferred revenue, tuition discounting, bad debt expenses, and aged receivables for write-offs. 

• Maintain tuition/fee billing systems, assessment rules, and invoicing in compliance with state and campus guidelines. 

• Supervise delinquent account collections and manage third-party student-related invoicing. 

• Ensure federal funds disbursements comply with U.S. Department of Education regulations and oversee efficient student refund processing. 

• File federal 1098-T Tuition Statements and implement standards for PCI DSS-compliant credit card payments. 

• Audit university deposits, satellite cashiering, and cash handling to prepare for external audits and optimize financial practices. 

• Develop strategic plans to improve operations, address challenges, and implement technology advancements. 

Department Management 

• Cultivate a motivated, inclusive, and high-performing team environment through clear communication and effective leadership. 

• Oversee staffing, hiring, training, performance appraisals, and employee development. 

• Establish and maintain policies to support Bursar and Tower Card functions, ensuring timely, accurate, and efficient workflows. 

• Conduct planning and staff meetings to set goals, share updates, and plan events. 

• Strategically manage the department’s budget, recommending initiatives to enhance quality and service. 

Public Relations 

• Educate students and parents on Bursar’s services through presentations at orientations, workshops, and events. 

• Host informational booths at the Student Union to increase student awareness of available resources. 

• Participate in university committees, contributing to policy and program development. 

Minimum Qualifications:  

• Bachelor's degree in Finance, Accounting or Business 

• Seven or more years of full time progressivelyresponsible experience in the administration of studentdisbursements and accounting, collection or cashiering functions. 

• Experience must include at least 4 years in a managerial role. 

Preferred Qualifications:  

• CSU experience managing student financial aid accounting, collections, or cashiering. 

• Supervisory accounting experience in higher education. 

• Proficiency in automated financial and student information systems, particularly relational databases. 

• Experience with Higher Education Student Financial systems, such as PeopleSoft. 

• Proven success managing large, complex projects. 

Why a career with CSU is for You   

https://www.sjsu.edu/careers/benefits-and-perks/index.php  

The CSU system offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary: https://www2.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf   

• Immerse yourself: Being on campus allows you to enjoy renowned sporting events, artist events, world-renowned speakers. Stroll through trails, museums, and enjoy all campus has to offer.   

• Tuition waiver: up to 2 courses, or 6 units, per semester for employee, spouse, registered domestic partner or eligible dependent child for any of the 23 campuses.    

• Mission driven culture: Transforming the lives of a diverse student body, including first-generation students and under-represented communities.   

• Jury duty: The CSU will continue an employee’s salary while they are on jury duty, regardless of length of jury service.   

• CalPERS Retirement Plan: CalPERS is a defined benefit retirement pension plan. Lifetime medical benefits for you, your spouse, or registered domestic partner. Learn more here: http://www.calpers.ca.gov/   

• 403(b) Supplemental Retirement Plan (Similar to a 401k plan)   

• Up to 24 vacation days per year (based on employee group and/or services)     

• A healthier you. Access to athletic and gym facilities on campus    

• Transportation support. Pre-tax commuter benefits   

Equal Employment Opportunity and Non-Discrimination:  

San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). 

Another Source works with their clients, on a retained project basis.  We are committed to building inclusive candidate pools as we partner with hiring teams. Veterans, women, people of color, LGBTQIA+, and people with disabilities are encouraged to apply. As you read through the job posting and review the list of qualifications (required and/or preferred), please do not self-select out if you feel you do not meet every qualification. No one is 100% qualified. We encourage you to apply and share your story with us.     

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