Accounts Receivable / Credit & Collections Specialist - HEICO Corporation

Seal Dynamics (A HEICO Company) founded in 1976, with its corporate headquarters based in Hauppauge, NY is a world leader in technical sales and the distribution of aerospace components.
Our unique marketing and technical sales approach are the most effective way to assist our customers in selecting products that reduce cost of ownership. Our current product portfolio includes structural, mechanical and electro-mechanical products associated with both airframe and engine applications across all ATA Chapters. Through our strategic partnerships with some of the most respected OEMs in the aviation industry, Seal Dynamics stocks and distributes in excess of 100,000 products globally in support of our customer requirements.
In addition to our distribution network, Seal Dynamics is a market leader in the design and development of FAA approved alternative parts. Our OEM licensed PMAs and Test and Computation PMAs offer our customers viable solutions in the reduction of operational costs.

Role: Accounts Receivable / Credit & Collections Specialist

Job Summary: The Accounts Receivable / Credit & Collections Specialist’s central role is to ensure that the company receives payment for goods and services offered to its worldwide customers, on a timely basis, whilst at the same time maintaining a good working relationship with customers.

Duties/Responsibilities:
Main duty: we assign each customer to a collections & credit specialist, so each collections & credit specialist “owns” a customer base and performs all Accounts Receivable-related activities for these customers (with the exceptions of recording payments received and some very time-sensitive activities done by a cash application specialist). The main activities performed by the collections & credit specialist on his/her customer base are:

* For small amounts [within empowerment limits], makes credit decisions and applies them to release or keep on hold orders
* For larger amounts, releases or puts on hold orders and/or updates credit limits as directed, manages communication with Finance leadership, Sales and/or Customer Service about these, providing credit reports when needed
* Uploads invoices/credit memos to customer portals when required
* Monitors at least weekly his/her own customer base to identify delinquent accounts and other necessary Accounts Receivables management actions to be taken on these customers, by running and analyzing appropriate reports from systems (Aging Balance, Customer Credit Analysis)
* For past-due accounts, writes correspondence and contacts delinquent accounts to request payment, sending statements and invoices as needed
* Follows-up on past correspondence as appropriate
* When initial attempts have been unsuccessful so far, alerts the Sales team and works with them to collect from delinquent accounts
* Requests remittance information when missing
* Reapplies payments received when needed, maintaining his/her customers accounts in good standing
* Issues credit memos when needed
* Confirms intercompany balances with sister companies as needed
* Maintains and updates customer files with contacts and notes
In addition:

* Covers occasionally (time-off) for other collections & credit specialists or cash application specialists
* Assists in gathering documents for Auditors
* Performs other related duties as assigned within the Accounts Receivable team and Finance department
Required Skills/Abilities:

* Excellent written and verbal communication skills, interacting professionally with customers and other departments
* Excellent organizational skills, reliable on performing all tasks required
* Excellent attention to detail, reliable on all its data entry
* Self-starter – takes initiative as appropriate to collect from his/her customer base, anticipating business needs. Ability to work both autonomously and within guidelines and company processes
* Team player with the other Accounts Receivable team members (and other departments)
* Comfortable working in a fast-paced environment
* Proficient with the Accounts Receivable module of an ERP system
* Proficient in Microsoft Office (Excel, Word)
Education and Experience:

* Associate degree required, Bachelor’s degree preferred
* At least three years of related experience required, five years or more preferred
Starting hourly rate - $28.00 to $31.00 per hour
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled