Accounts Receivable Coordinator - Gellert Global Group

Gellert Global Group consists of many of the leading North American food importing companies (Atalanta Corporation, Camerican International, Finica, Tipico Cheese Products) and has been importing food products for over 100 years. The combined revenues of GGG exceed $1.7 billion. GGG companies provide strength in sourcing, insurance, finance, logistics, food safety, and information technology, and supply the needs of retailers, distributors, food service chains, hotels, cruise lines, and food manufacturers alike.

Camerican is seeking a highly motivated Accounts Receivable Coordinator/Chargebacks on identifying disputes from customers and ensure the accuracy of deduction compared to promotional offers, shortages, damages, and other deductions related activity and summarizing information so issues can be resolved. Additionally, this person is directly responsible for posting accounts receivable payments which includes credit balances and resolving account irregularities.

• Research and validate chargeback claims (an aggressive approach is needed to obtain chargeback recoveries).
• Track and investigate deductions (charge backs) from customer payments
• Investigate unauthorized customer disputes or invalid chargebacks with supporting documents.
• Validates high volume of chargebacks for various reason such as shortage, damage, promotions, rebates, contract pricing, and other marketing programs, etc.
• Process chargebacks in the claim dispute module for validation, accrual reduction, approvals, visibility and reporting purposes.
• Escalate unresolved issues and track to final resolution.
• Analyze deductions and credits in customer's accounts, identifying items to net, follow-up with customers, and identifying items requiring potential write-off.
• Research and resolve customer billing issues and payment discrepancies.
• Follow up on outstanding accounts.
• Process and post cash transactions and receipts.
• Manage course of action to validate, analyze, reconcile and expedite the resolution of customer/sales deductions.
• Attend meetings with sales to review risk accounts; resolve deductions and charge-backs.
• Prepare various accounts receivable reports and analyses

• Associate's degree in business or related field
• 2 - 4 years of A/R experience
• Proficient in MS Office; advanced Excel a must
• High level of efficiency, accuracy, and responsibility
• Excellent analytical and problem-solving skills
• Demonstrates a sense of urgency and ability to meet deadlines
• Ability to work independently or as a team member
• Excellent interpersonal and communication skills to interact with internal members as well as external suppliers and vendors, both written and verbal

We care about your total well-being and will support you with the following, subject to your location and role.

• Health: Medical, dental and vision insurance, Company-paid life, accident and long-term disability insurance, flexible spending accounts
• Wealth: Competitive pay, annual bonus opportunity, matching 401(k) with immediate vesting upon enrollment, generous employee referral program
• Happiness:
  • Professional Growth: Online training courses, virtual and classroom development experiences, education assistance program
  • Work-Life Balance: Paid-time off, parental leave, flexible work schedules (subject to your location and role)
  • Team Building: Employee engagement and recognition programs, wellness, philanthropic and DE&I initiatives, Company-sponsored celebrations, and team-building events

The Gellert Global Group of companies is an equal opportunity employer and considers qualified applicants for employment without regard to sex, race, color, religion, ethnic or national origin, gender, sexual orientation, gender identity or expression, age, pregnancy, leave status, disability, veteran status, genetic information and/or any other characteristic or status protected by national, federal, state, or local law. Gellert Global Group is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact hr@gellertglobalgroup.com.