Accounts Receivable Collections Specialist - TransChicago Truck Group

TransChicago Truck Group is a leader in truck and truck related products and services. Our mission is to continually seek better ways of doing business. To differentiate ourselves from our competitors. All our activities are structured to recognize and exceed the expectations of our customers.

What you will be doing
The Accounts Receivable (AR) Collections Specialist is responsible for the collection of receivables from customers.

What you need to succeed (Skills)

• Perform AR collection calls for customers as needed or where directed
• Send account statements and invoice copies upon request
• Review and respond to messages from the AR mailbox
• Checks customer references and forwards to AR Manager for approval
• Perform customer account research and reconciliations
• Record customer call notes in system
• Prepare and submit refund requests
• Process credit applications and follow up on customer references
• Review and release credit over-rides as directed
• Provide coverage to the front desk receptionist
• Enforce established credit policies, procedures and changes requested by management
• Perform other duties as assigned
• Maintain customer accounts and settings in accounting system
• Act as back-up to the department on as needed basis: research and resolve credit card disputes, process receipts/cash application, daily deposits, daily bank transfers, and journal entries

• 3 years prior experience in cash applications & accounts receivable
• Excellent communication skills, both written and verbal
• Good organizational and problem-solving skill
• Strong attention to detail; achieve thoroughness and accuracy when accomplishing a task
• Ability to maintain confidentiality
• Manage and prioritize multiple tasks
• Strong customer service skills
• Strong computer skills including MS Excel and Word

• Compensation: $19-$23/hour. Compensation will be determined based on experience, competencies, certifications, and education.
• Benefits:
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Life and AD&D Insurance
  • Disability Insurance
  • Flexible Spending Account (FSA)
  • 401(k) with company match
  • Paid Time Off (PTO)
  • Paid Sick Time
  • Paid Holidays
  • Additional voluntary benefits: We also offer a variety of other benefits including an Employee Assistance Program (EAP), Accident Coverage, Critical Illness, Cancer Insurance, Pet Insurance, and Identity Theft Insurance

TransChicago Truck Group is committed to a diverse and inclusive workplace. TransChicago is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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