Accounts Receivable Clerk at Conwell Associates, Inc.

Conwell Associates, Inc. – Accounts Receivable Clerk

Conwell Associates, Inc. offers management, bookkeeping, and consulting services to homeowners’ associations and condo communities in the greater Puget Sound area of Washington State.  However, we are ever expanding our service area.  Our goal is to make every client feel as though we are a caring neighbor offering seasoned insight and fresh innovations to eagerly help address any situation.

Duties

- Prepare and mail billing statements.

- Scan and post payments and prepare deposits for each client.

- Email statements and reminders as needed.

- Prepare and mail delinquency notices.

- Prepare collection files for the attorneys.

- Complete escrow questionnaires.

- Review governing documents (e.g. collection policies).

- Forward homeowner requests (payment plans) for Board review, research and respond to questions, compile responses, and respond to homeowner accordingly (e.g. with the Board’s approval or denial).

- Update homeowner info in QuickBooks.

- Provide weekly updates to the Boards and, as applicable, homeowner.

- Answer overflow phone calls.

- Promptly and respectfully respond to phone and email inquiries directing them to the correct department as necessary.

- Scan/convert files to PDF, and correctly label and properly file them.

- Protect clients’ and company’s values by maintaining information confidentiality.

- Twenty-four hours per week during business hours (9am-5pm) on Monday, Tuesday, Wednesday, or Thursday.  Eight-hour shifts include a paid ten-minute morning break, half hour lunch, and ten-minute afternoon break.  All work is in-office.

Skills

- Be proficient with Microsoft Word, Excel, Outlook, and Windows as well as Adobe Acrobat and QuickBooks.

- Compose business letters and emails with proper grammar and punctuation.

- Work independently and efficiently (quickly and accurately).  Effectively organize time for deadline-oriented tasks.

- Comprehend, analyze, interpret, and summarize complex documents.

- Creatively solve problems involving several options using advanced analytical and quantitative skills.

- Be open to a fast-paced ever-developing environment in which services and processes change (improve) as the company grows.

- Keep a clean workspace.

- Have at least one year’s experience with accounts receivables or in a comparable position.