Accounts Receivable Clerk - La Quinta Resort & Club

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

Location Description:

          At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! 

Overview:

We're looking for an Accounts Receivable Clerk. This candidate must be an organized self-starter, innovative and have strong oral and written communication skills. Must have basic knowledge of accounting and computer operations. Must be able to analyze and resolve issues that come up with regard to collections and credit. Must have a Yes I Can attitude.

The primary responsibility is to process billing of our clients and guests in timely manner.

Essential Duties and Responsibilities:

1. On a daily basis review the activity in the City Ledger and correct any errors in so far as billing information, charges etc.
2. Once the City Ledger activity has been reviewed mail out all the bills with in 72 hours guest/group departure.  Bills in excess of $10,000 should be sent by overnight delivery.
3. Within 10 days of the mailing out the bills a call should be made to the client to verify they received the bill and that they have had a chance to review it. 
4. Review the On-line credit card system and determine if any responses for charge back queries need to be responded to.
5. Fulfill all guest requests for copies of folios and or respond to queries about charges on their account.
6. Maintain proper filing system for all invoices that have been billed out and maintain a call log on file
7. Prepare month end A/R report i.e., summary of A/R, write-off log and recovery list.
8. Post payments on a daily basis for all payments received towards outstanding receivables and resolve any disputed amounts in a timely fashion.
9. Review and do appropriate adjustments to all house accounts, and package codes.
10. Perform any and all other duties and job assignments delegated by the Controller, Assistant Controller and the Management Staff of the Hotel.

Language skills:

Must be able to communicate clearly with guests, customers, employees and supervisors.

 

Compensation Range:The compensation for this position is $19.00/Hr. - $19.00/Hr. based on qualifications and experience.