Accounts Receivable Analyst - KeHE Distributors, LLC
Jacksonville, FL 32258
About the Job
- Full-time
- Pay Range: $19.90/Hr. - $29.19/Hr.
- Shift Days: , Shift Time:
- Benefits after 30 days
- Health/Rx
- Dental
- Vision
- Flexible and health spending accounts (FSA/HSA)
- Supplemental life insurance
- 401(k)
- Paid time off
- Paid sick time
- Short term & long term disability coverage (STD/LTD)
- Employee stock ownership (ESOP)
- Holiday pay for company designated holidays
Good people, working with good people, for our common good.
Sound good?
KeHE-a natural, organic, specialty and fresh food distributor-is all about "good" and is growing, so there's never been a more exciting time to join our team. If you're enthusiastic about working in an environment with a people-first culture and an organization committed to good living, good food and good service, we'd love to talk to you!
Primary Responsibilities:The Accounts Receivable Analyst will monitor the aging of customer receivables and pro-actively takes corrective action to resolve open accounts receivable balances in a timely manner. Establishes credibility within the organization and will be decisive while recognizing and supporting the organization’s priorities. All accountabilities are to be fulfilled in a manner consistent with the Company Mission and Values.
Essential Functions:- Responsible for the creation and management of a resolution process.
- Establish and maintain account reconciliations using an analytical approach.
- Accomplish monthly team productivity goals and currency objectives.
- Responsible for monitoring and maintaining a portfolio of accounts, including but not limited to customer calls, resolution process development, account adjustments, reconciliations and monthly reporting.
- Analyze large amounts of data and present analysis effectively.
- Requires broad conceptual judgment, initiative, and ability to deal with complex AR aging.
- Works directly with customers regarding delinquent payments, investigates discrepancies and makes recommendations for resolution of discrepancies and customer deductions.
- Provides professional service with regard to sensitive issues, effectively answering questions and resolving both internal and external customer concerns.
- Makes recommendations for collections efforts and escalates issues with customer accounts to Accounting and Sales Management; follows up in a timely manner.
- Holds monthly conference calls and communicates effectively with Sales Management regarding status of customer accounts.
- Review collection techniques and provide feedback to management.
- Knowledge of collection procedures, policies and standards are essential.
- Knowledge of General Accounting Principles and the ability to analyze and interpret financial data.
- Be involved with or lead special projects as time or capabilities allow.
- High School diploma or general education degree (GED), Bachelor degree preferred
- Minimum of 3 years business to business accounts receivable experience
- Basic understanding of 3rd party invoice portal systems.
- Intermediate to Advanced knowledge of MS Office products to include Excel, Word, Power Point
Qualifications / Additional Skills / Aptitude:
- Experience with Customer Service, transportation systems, proof of deliveries, shortages, damages and deduction resolution a plus.
- Superior analytical, data mining & report creation skills. Excellent Excel skills are necessary to include V look-ups and pivot tables.
- Resourceful & well organized.
- Above average presentation & communication skills including excellent grammar, verbal and writing skills.
- High energy level.
- Must be able to work in a fast-paced environment where the ability to prioritize is key and teamwork is a must.
- Excellent interpersonal skills; ability to get along with diverse personalities; tactful, mature and flexibility are required traits.
- Exceptional negotiation and problem-solving skills.
- Must embrace change and be willing to work as change agent to continuously improve the Accounts Receivable process.
- Must maintain good attendance.
- Must maintain safe work practices.
- Maintain safeguards and confidential company information.