Accounts Receivable Analyst - D'Addario & Company

D’Addario & Company is the largest manufacturer and distributor of musical instrument accessories in the world. As a US based manufacturing company, we pride ourselves on high automation machinery and innovative technology, as well as our commitment to environmentally sustainable practices. Through our D'Addario Foundation we are committed to helping make music education possible and ensuring thousands of children can participate in instrument instruction programs in under-served communities. Most importantly, we pride ourselves on our diverse team of individuals who commit to the embodiment of our core values of curiosity, passion, candor, family and responsibility and translate them into action every day.

We are currently looking for an Accounts Receivable Analyst to join our growing, progressive, and collaborative work environment. The AR Analyst will be responsible to perform & coordinate activities required to ensure strong collections of all sales.  Candidate must have strong computer skills and be proficient in Microsoft Office Suite. This position is a hybrid role and requires the candidate to work on-site in the Farmingdale, Long Island headquarters office approximately 2 days per week.  

Here at D’Addario, not only do we offer a competitive compensation package, but the opportunity to build a career with one of the most highly regarded organizations in the music industry. We are eager to connect with individuals with all types of diverse backgrounds, thinking and perspectives. If you are interested, please apply and tell us how you would add value to our team.

Just a few of the benefits and perks of working at D’Addario:
• Health, vision, and dental insurance
• 401k retirement plan with a very generous employer contribution
• Paid Time Off (PTO)
• Flexible sick day policy
• 12 Paid Holidays
• Life and AD&D Insurance
• Enhanced Short-term disability insurance
• Employee Assistance Program (EAP)
• Tuition Reimbursement
• Discounts on D’Addario products and merchandise
• Company jam nights, holiday parties and special events
• An awesome team of colleagues who are passionate about what they do!!!

• Post cash receipt transactions to customer’s accounts for checks, credit cards, EFT & UPS COD receipts and verify application accuracy.
• Manage portfolio of assigned accounts receivable accounts.
• Work with customers to pay timely by generating aging reports, making calls/sending e-mails, statements and supporting documents.
• Review & resolve customer credit hold situations.
• Correspond with customers to collect on past dues, disputes/short pays and arrange payment plan.
• Prepare various accounts receivable reports and analysis.
• Review processing of customer refund requests.

• Bachelor’s degree in a related field is preferred, but not required.
• Minimum of 2 years of experience in payment posting, collections and customer support
• Strong computer skills and proficiency in Microsoft Office Suite
• Effective verbal and written communication skills
• AS 400 experience a plus

The hourly pay rate for this role will be commensurate with experience: $23/hr to $27/hr

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