Accounts Receivable Analyst - Enlivant

Enlivant is seeking an Accounts Receivable Analyst 

at our Enlivant Support Center in Chicago, IL!

Who we are:

Enlivant is about living fully, passionately and enriching lives through meaningful relationships and vibrant communities. We have a sense of fun at every age, thriving in mind, body and spirit. For more than 35 years, we have enriched the lives of thousands of residents in more than 200 senior living communities across the country.

Enlivant is a certified “Great Place to Work” for three years in a row, and we believe in not only making an impact in our industry but also with each other.

How others describe us:

“Enlivant is where compassion for residents and their families trumps all else.”

“Employees enjoy the people they work with every day, and they find leadership cares and invests in their development and the company's culture.”

“I find Enlivant places value in becoming a company where everyone's personal diversity is valued and respected, and where everyone is able to reach their full potential. There’s a warmth and employees seem to genuinely care about each other.”

What we have to offer you:

• A commitment to Diversity, Inclusion and Belonging
• Competitive Base Salary
• Health, Dental, Vision and MANY more insurance options
• Unlimited Paid Time Off
• 401k Matching
• Employee Assistance Program
• Professional development and continuing education courses

Responsibilities:

• Provide customer service and dispute resolution to residents, field staff, and other corporate office personnel
• Coordinate collection efforts with residence/regional staff in attempt to resolve outstanding balances
• Review, evaluate, and prioritize past due accounts utilizing financial aging reports. 
• Take check payments over the phone
• Explain billing policies and procedures to residence staff and customers in effort to resolve disputes
• Identify areas of collection process that could create future collection liabilities, and work with manager to resolve these areas

Qualifications:

Required Qualifications

• High School diploma or equivalent required

• Knowledge of Microsoft Excel, Word, and Outlook required

• Two to three years experience in direct collections / billings.   

• Must work a full shift, come to work on time, and work overtime as needed

• The ability to work according to the necessary schedule to meet job requirements with or without reasonable accommodation is an essential function of this position

Preferred Qualifications

• Ability to operate a 10-key adding machine preferred

• Ability to read, speak, write, and understand English

• Previous customer service experience

• The ideal candidate will uphold the principles of our mission; to enrich life through meaningful relationships and vibrant communities

• Actively express compassion for residents, staff, and guests

• Maintain humility

• Engage others in fun and creative activities

• Strive for excellence in all aspects of the job

• Work with integrity in all interactions

Enlivant is a certified Great Place to Work and our purpose is built on the safety and well-being of our people. We are proud to say that we have successfully vaccinated more than 90% of workers and residents against Covid-19. Together, We Did It!

Enlivant provides equal employment opportunities for qualified individuals and does not discriminate in employment on the basis of race, color, national origin, age, disability or other prohibited basis.

Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.