Accounts Clerk III - Baltimore City Community College

Description/Job Summary

Under the Division of Finance and Administration, the Office of Student Accounting serves as the central billing and collections department for Baltimore City Community College (BCCC) providing statements of tuition, fees and other charges incurred by students. The Office of Student Accounting at BCCC also refund any overpayments and perform reconciliation of account receivables to the general ledger accounts. Baltimore City Community College is looking for energetic, reliable, adaptable, take charge, results driven accounting professionals to fill two Accounts Clerk III positions. Both positions will perform simple to complex customer service duties to service our students and staff. Position one will perform other primary duties related to processing student refunds and various student account maintenance functions. Position two will perform other primary duties related to verification of student account receivable postings, reconciliations and serve as a backup cashier as needed.

Responsibilities/Duties

• Answer incoming calls and provide routine information in response to student account inquiries.
• Provide information to faculty, staff, students, and individuals or organizations outside of the College; explains accounting transactions; resolves accounting issues and discrepancies.
• Initiate, review, and maintain Title IV and Non-Title IV refunds, stop payments, and return refunds.
• Review, maintain, and process wires, tuition waivers and remissions, AmeriCorps payments, student account receivable updates/adjustments, and Workforce grant payments.
• Verify student account payment plans, waivers, and wire postings.
• Reconciliation of, including but not limited to, cash and non-cash adjustments, collection payments, waivers, wires, and Banner to general ledger.
• Maintain Central Collections Unit inventory.
• Maintain ECSI RecoverySelect accounts.
• Maintain student account hold codes.
• Perform cashier functions, including but not limited to, opening and closing of cash drawer, cash and credit/debit card payment processing, bus pass and parking ticket payment processing, and working fund check distribution.
• Assist and/or perform month and year-end reconciliations and audit requirements.
• Use Microsoft Office applications, FMIS, TouchNet, and ECSI to perform duties.
• Working knowledge of Title IV, Federal, and State applicable laws and regulations to perform job duties.

Required Qualifications

• Associate degree in Business, Accounting, or related field.  May substitute work experience in lieu of degree on a year-to-year basis. 
• Minimum of (2) years of related work experience in customer service, accounting, and/or accounts receivable.
• Proficient MS Excel user

Preferred Qualifications

• Bachelor's Degree
• (3) years' experience
• Experience working at an institution of Higher Education
• Knowledge of ERP Systems (Banner)