Account Supervisor - Cella

job summary:

Our client, the first global connected-health agency, is looking for an Account Supervisor to act as the brand champion! In this role you will provide strategic input, tactical planning and direction on assigned accounts. The Account Supervisor has direct management responsibilities: supervises junior account staff to implement plans in a timely, effective, and profitable manner. The ideal candidate builds and maintains positive, lasting client relationships and ensures high quality agency output.

 
location: Philadelphia, Pennsylvania
job type: Contract
salary: $32 - 42 per hour
work hours: 9am to 5pm
education: Bachelors
 
responsibilities:

Agency Operations

• Drive the process and details, and develops tactical plans. Forecast budgets.
• Finances: Develop and coordinate clients' budgets based on accurate estimating and tracking of hours, out-of-pocket expenses, and reconciliation against estimates.
• Raise client awareness as to when changes in client direction affect estimates.
• Detailed knowledge of contract and its implications.
• Sound decision making regarding hours dedicated to jobs, what to prioritize.
• Detailed knowledge of all basic financial tools necessary to account management.
• Trouble shoot: Solution oriented. Know when things might get off track in agency operations. Use experience and judgment to proactively solve for potential problems before they get too big. Ability to solve client issues, independently moderate conflicts and influence management decisions.
• Team Leadership: Takes on wider, informal leadership responsibilities within the agency.
• Management: team leader, provides clear and fair direction & feedback to junior account staff.

Knowledge

• Deep, experienced understanding of the therapeutic category, the audience and at least two channels. Basic knowledge of at least one other category, and another audience.
• Continuously learn technology.
• Demonstrate and apply extensive and experienced knowledge of assigned brands.
• Successfully serve as point of authority and/or source of advice for therapeutic area.
• Ensure team adherence to agency process. Identifies issues and leads problem resolution.

Strategy

• Vision: Develop communication objectives & strategies (e.g. marketing/ brand platform briefs). Has the ability to see the big picture and identify the key/broad issues while still driving the process and details.
• Planning: High-level analysis of category, research, and competitive data.
• Analyze and extract findings/issues from all available marketing data.
• Active in strategic development.
• Demonstrate passion for the brand.

Tactics and Execution

• Develop marketing/ brand platform briefs). Lead the agency process. Show resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.
• Production: Supervise and effectively own the production of client-approved marketing tools.
• Creative: Collaborate on creative brief development.
• Assume responsibility for the writing and preparation of marketing communications plans and proposals.
• Communication: communicate key Client issues/ initiatives to team accurately and in timely manner.
• Demonstrate the ability to think creatively and strategically.

Client Relationship

• Build trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.
• Relationship: Frequent, positive client contact with key clients.
• Brand Champion: Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments.
• Agency Champion: Understands, communicates and advocates the agency point-of-view.
• Presentations: Ensure client is kept informed of all account activity: this includes ultimate responsibility for ensuring that appropriate written reports are delivered accurately and quickly.
• Present sophisticated data or messages in clear, succinct, compelling manner to clients.
• Lead role in ensuring timely, accurate client documentation & correspondence.
• Exhibit integrity and trust.
• Exhibit self- development.

JOBID: 978913

#LI-CELLA

#LI-DG1

#LI-REMOTE

 
qualifications:

• Experience level: Experienced
• Minimum 5 years of experience
• Education: Bachelors

 
skills:

Multi-Channel Marketing

Pharmaceutical

Creative Briefs

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).



For certain assignments, Covid-19 vaccination and/or testing may be required by Cella's client or applicable federal mandate, subject to approved medical or religious accommodations. Carefully review the job posting for details on vaccine/testing requirements or ask your Cella representative for more information.