Account Supervisor - Sensis

SENSIS

Who We Are:

An integrated cross-cultural marketing agency. We reflect and embrace the cultural diversity of America to develop meaningful marketing programs that drive measurable conversions.

We opened our doors in 1998 (as Focus Multimedia). We got our start building websites and have expanded into a full-service advertising agency, helping our clients take advantage of the fundamental changes taking place in the marketing world – the emergence of digital technologies, expanded multiculturalism, and the transformative impact of social media.

Reports to:

Managing Director, Account Services

What We Are Looking For:
Account Supervisor

We are looking for an experienced Account Supervisor with 8+ years of experience working in account management at an advertising agency or client-side marketing department. The ideal candidate is passionate about marketing, comfortable working in a dynamic environment, has a strong disposition towards Account Management versus Account Service, relishes new challenges, know which battles are worth fighting, plays well with others, and knows how to work smart but is not averse to hard work.

What You’ll Be Doing:​​​​​

• Represent SensisConnect as the primary point of contact with the client.
• Foster strong relationships with client teams and act as the day-to-day point of contact in the development and execution of fully integrated marketing solutions.
• Interface with clients regularly and manage their expectations.
• Cultivate client relationships and identify other project opportunities.
• Collaborate with project stakeholders and government entities as needed.
• Coordinate with the team to communicate client expectations, execute tasks, and refine deliverables.
• Provide leadership and guidance to Account Executives and Junior Account Executives.
• Manage staffing levels and call on others within the company or consultants (with prior permission) to fulfill client requirements.
• Work closely with all agency departments and partner agencies including creative, production, strategy, and media teams to ensure on-time delivery of projects.
• Request other company services through product manager (for example, creative services, public meetings staffing, reports, media services, pr services, etc.).
• Manage client budget and billing monthly.
• Manage projects, timelines, and resources for multiple accounts.
• Manage a variety of marketing initiatives such as print, collateral, digital, social, and content marketing.
• Oversee development of content for outreach materials.
• Secure necessary approvals for content.
• Plan, organize and execute public outreach campaigns including developing public information plans.
• Create and analyze public information surveys and tools.
• Provide accurate status reports, conference reports and other documents to the client as needed.
• Plan and attend meetings and outreach events, including occasional weekends.
• Hybrid work environment, minimum 2 day in office.

• Bachelor’s Degree from an accredited college or university in Transportation, Planning, Engineering, Business, Public Administration, Policy Studies, Communication, Outreach, Environmental Sciences, or a related field.
• A master’s degree and/or AICP preferred.
• Understanding of transportation planning and construction is preferred.
• Knowledge of public information process at transportation agencies is preferred.
• At least 8 years of experience managing major projects.
• Demonstrated project management experience.
• Ability to effectively develop goals and plans to prioritize, organize, and accomplish those goals.
• Experience in client presentations and facilitating discussion with clients and colleagues.
• Strong digital background.
• Ability to be flexible and responsive.
• Extremely detail oriented.

Where:
Bethesda, MD