Account Specialist - Billingsley Property Services II, Inc.

Founded in 1978 by Lucy and Henry Billingsley, the organization expertly builds, owns, and manages its properties, ensuring long-term client, resident, and partner return. Specializing in master-planned developments and principles of new urbanism, each Billingsley property signifies technology, convenience, and a vast array of amenities aimed to attract and retain tenants, residents, visitors, and employees. These amenities include art, sculpture, parks, trails, and outdoor public spaces.With over 5,000 acres in DFW, Billingsley has built 5 million SF of Commercial space, 550,000 SF of Retail, 9 million SF of Industrial, and over 10,000 units of Multi-Family.

Do you have a knack for numbers, excel in organization, and are an analytical problem-solver with excellent communication skills? Are you consistent and thrive off exceeding goals?

If so, you might make a great fit as our next Account Specialist!

We are looking for an Account Specialist to support the overall management of our beautiful Class A Multifamily communities. The qualified candidate will have proven office experience. The Account Specialist is responsible for the monthly property management functions, including but not limited to tenant relations, contract and vendor management, accounts receivable, and payables. This position reports to the Account Specialist Manager.

Job Responsibilities:

• Foster a strategic partnership with the Manager in reaching the Company"s objectives for the assets
• Responsible for tenant moveins and moveouts in the PMS utilizing move in/move out checklists
• Responsible for timely and accuracy billing of rent and utilities
• Complete month end tasks and responsibilities
• Process deposit accountings in a timely manner and ensure accuracy of all charges
• Generate renewal offers through PMS and manage month to month residents
• Maintain and close month with a delinquency under 1%
• Maintain and manage in-house collection accounts
• Book and collect all returned payments
• Manage write-off accounts and send to collections
• Collaborate with Collection Agency and post payments when received
• Update unit amenities for appliances when needed and record as an asset in PMS
• Perform AP and AR functions
• Responsible for scheduling and organizing resident related correspondence including monthly rent notifications, and move out statements, etc.
• Assist with gathering and providing external auditors data as needed
• Other projects as assigned

You will report to the Director of Business Services.

Qualifications

• Minimum of 2 years of experience in collections, customer service, accounting, or multifamily property management.
• Strong proficiency in English, both written and verbal.
• Excellent organizational and time-management skills with a keen attention to detail.
• Ability to work effectively within a team and communicate professionally with clients and colleagues.
• Familiarity with accounting software and tools is preferred.
• Proven problem-solving skills and the ability to adapt in a dynamic work environment.
• A customer-focused mindset with a commitment to delivering high-quality service.

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