Account Specialist - Inside Sales - Merz North America, Inc

**This is a Raleigh based hybrid position.  There is an option for promotion and relocation into a field sales role within the US after 18 months**

The Account Specialist, Inside Sales is responsible for driving revenue in established small/dormant accounts and is responsible for quarterly sales quota attainment.   The account specialist will be required to maintain an aggressive lead pipeline and place outbound calls in support of sales and marketing programs while achieving monthly performance goals. This role will support both the Injectable and Skincare sides of the business. 

 Job Responsibilities:

• Plan and place outbound calls to potential and existing customers via telephone and email, convert to sales.
• Handle inbound sales calls and emails and convert into sales.
• Process incoming leads from tradeshows.
• Work with manager team to establish, maintain and improve marketing strategies to promote company products.
• Keep management informed of all activity, including timely preparation of reports.
• Identify and/or contact customers in relation to special targeted sales campaigns that are specifically outlined by the Manager, Inside Sales.
• Consistently achieves sales quota across portfolio. Proficient in sales execution component of marketing plans and demonstrates adaptability and creativity with multiple initiatives.
• Manage sample allocation, placing orders, providing marketing material and assisting accounts with marketing strategies.
• Provide technical training to the customer on application and use of company’s products.
• Support leave of absence and vacant territory coverage.
• Attend sales training and sales meetings as required.

Key Competencies and Qualifications:

• Bachelor's Degree
• Minimum of 2-3 years proven sales experience with documented success
  • Healthcare industry involving interaction with physicians, patients is a plus
  • Aesthetics, dermatology, or cosmeceutical sales is a plus

• Exceptional communication and selling skills
• Ability to understand and communicate detailed product information on label for assigned product
• Ability to establish strong relationships over the phone
• Ability to drive sales results in given geographies
• Ability to prioritize and multi-task effectively
• Ability to travel by air and car up to 10% of the time
• Strong problem solving ability
• Technology Savvy – ability to execute inside sales using call center technology
• Experience with inside sales selling skills preferred
• Working knowledge of SAP and Salesforce preferred
• Skilled in MS Office and Excel

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Sales (ALL)