Account Specialist - Vallen
Grand Rapids, MI
About the Job
Why Join our Team? At Vallen, we embrace what makes us unique. We thrive on the diversity of our associates and the different ways each of us contributes to Vallen’s success. We pride ourselves on being an inclusive company that values the growth of our associates. When you join Vallen, you become part of our winning team. Our vast network of connections is here to help you transform your job into a career. Vallen is an industry leader in delivering flexible supply chain solutions while creating value for our customers, our supply partners, and our associates. Your Benefits at Vallen:
- Medical, Dental, Vision
- Paid time off (vacation, holidays, sick days)
- 401K with discretionary company match - (US positions only)
- Employer-paid Basic Life for Employee, Spouse, and Dependents
- Employer-paid Short-Term and Long-Term Disability
- Health Care and Dependent Care Flexible Spending Accounts
- Vitality Wellness Program
- Employee Assistance Program
- Employee Resource Groups for networking and team building
- Tuition Reimbursement Program
- Employee Referral Program
- Safety Shoe and Safety Glasses reimbursement
- Employee Discounts through BenefitHub
- Advancement Opportunity.
Position Summary:
Join our exciting & dedicated team at Vallen as an Account Specialist. In this position, you will be responsible for selling and expanding the organization's solutions, products, and services. From here, you can achieve performance goals in areas of sales, gross margin, profitability, value propositions and/or other customer contractual agreements within assigned Integrated Supply accounts.
Essential Job Duties and Responsibilities:
- Leads efforts to explore, solicit and obtain new sales opportunities within assigned accounts.
- Builds rapport and collaborates with customer to understands customer needs and works to generate value added propositions around new products, processes, and services. Drives the development process from idea to implementation to ensure products or solutions meet customers' needs.
- Drives cost savings commitments: ensures goals are exceeded and are captured in Vallen VPP and/or customers ERP system.
- Designs and implements strategic sales plans to develop assigned accounts to meet and/or exceed contractual obligations. Leads and reports on KPI activities and commitments.
- Collaborates and builds relationships with Vendor/Supplier community to support solutions selling opportunities and the transition from non-franchised product to franchised product offerings related to those vendors.
- Performs other related duties as requested.
Job Qualifications:
- Bachelor's degree in a related field (e.g., Business, Supply Chain Mgt, Marketing, Finance, etc.) and 3+ years of outside or inside experience or an equivalent combination of education and experience in supply chain management, wholesale distribution, industrial distribution, manufacturing, or a similarly applicable industry (indirect materials a plus).
- Demonstrated product and sales knowledge (specific product knowledge may be required).
- Strong ability to develop and cultivate customer relationships.
- Demonstrate strong communication, planning, organizational, time management, problem solving and customer service skills.
- Demonstrated knowledge of product and solution-based sales life cycles and best-in-class processes.
- Proficiency with MS-Office products (Excel, Word & PowerPoint) and the technical aptitude to learn all company specific programs and software applications.
Work Environment & Physical Demands:
Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.
- The work environment may not be temperature controlled; must have the ability to work in extreme hot or cold environments; must be able to work in dusty environments.
- Long periods working on a computer and performing repetitive keyboarding activities.
- Extended day, evening, and weekend work may be required as job duties demand and may include little to no advanced notice.
- May be required to handle hazardous materials and wear various forms of protective equipment (shoes, gloves, protective eyewear, etc.).
- May be required to drive a forklift and/or operate other standard warehouse equipment.
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
- May be required to pass forklift and/or other warehouse equipment certifications (written and/or driving).
- Must be able to handle and work physical inventory; required to lift up to 25 lbs or greater with assistance following standard operating and safety procedures. Other physical requirements including, regularly being required to stand, walk, kneel, bend, crouch, crawl, climb, and balance.
- Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus are required.
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