Account Sales Manager - FYX Fleet Roadside Assistance

FYX™, located in Florence, KY, is a leading provider of emergency roadside assistance for the intermodal and over-the-road transportation industries, offering expedited service and preventative maintenance protection to owner operators and fleets, alike. We specialize in timely emergency service, getting equipment back on the road, fast.

We are recruiting an Account Sales Manager based in the Northern Kentucky/Greater Cincinnati area to cover a regional territory, either in the Northeast or Southeast, which will require travel across the territory, as needed, to meet prospective customers.

Experience in Logistics, Transportation, Freight Brokerage or Truck/Trailer sales and service is highly desired.

The Account Sales Manager’s role is to create long-term, trusting relationships with our customers. You will manage a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. Account management responsibilities include developing strong relationships with customers, connecting with key business executives and stakeholders and preparing sales reports. Account Managers answer client queries and identify new business opportunities among existing customers. In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience. This position may require occasional travel. If you are familiar with account management software (CRM), have a flair for client communication and understand consumer behavior, we’d like to meet you. Ideally, candidates for this role will know how to meet ambitious individual and team-wide sales quotas. Ultimately, a successful Account Manager should collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.

1. Serve as the lead point of contact for all customer account management matters.
2. Driving new revenue growth and profitability through a combination of cold calling, in person visits and trades shows
3. Build and maintain strong, long-lasting client relationships.
4. Negotiate contracts and close agreements to maximize profits.
5. Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors.
6. Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
7. Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
8. Develop new business with existing clients and/or identify areas of improvement to meet sales quotas.
9. Forecast and track key account metrics (e.g., quarterly sales results and annual forecasts)
10. Prepare reports on account status.
11. Collaborate with sales team to identify and grow opportunities within territory.
12. Assist with challenging client requests or issue escalations as needed

• Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
• Experience finding, and qualifying quality potential customers through both company provided and outside resources.
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.
• Solid experience with CRM software (e.g., Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
• Experience delivering client-focused solutions to customer needs.
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field

• Experience in Logistics, Transportation, Freight Brokerage or Truck/Trailer sales and service is highly desired.

• Aetna Health Package: Medical + Dental + Vision
• 401K (company sponsored 5% full match)
• Life Insurance (company sponsored)
• Voluntary Plans: Short Term Disability, Long Term Disability, Life insurance, Pet insurance, AFLAC

FYX is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

#IND1