Account Representative - The BMA Media Group

This job is NOT remote or hybrid and is 100% in-person and full-time.

BMA Media Group is a 100% union signatory contractor with the IBEW, IUPAT, and AFTRA. We are a small, creative, full-service marketing and Special Events Agency and the only 100% union agency shop in this industry.

Our Mission is to provide creative solutions for Union Building and Construction trades designed to educate and promote their value to America. As a result, we hope that you apply to this position, caring about what we are striving to accomplish, which is an America that understands and appreciates the trades that keep our country moving and give individuals a chance to succeed in life without the belief that college degrees or jobs without career growth are the only way to live.

This role contains 3 Key Result Areas designed to help you understand what is required to succeed in your position and help the rest of our team thrive.

1. Client and Project Communication and Management

1. Digital Marketing Comprehension and Implementation

1. Union Construction Industry Mastery

What winning in this position looks like: Our clients and BMA Media team are aware and on the same page regarding current progress and expectations, our projects meet their deadlines and are high quality, and your skills and understanding of your role continually grow and develop, causing an environment of high excellence and project success with our team and clients. This is executed and accomplished through excellent communication, management, and market comprehension skills.

Responsibilities

• Learn and effectively use various automated and AI tools for different work components and perform quality control for blog, social media, SEO, website, and other content.
• Learn and effectively use website and social tools such as WordPress, Facebook, X, Instagram, and more to perform quality control and edits on any client websites or social media posts and tools.
• Learn the union construction industry basics and then become an expert on your specific clients to manage their projects properly.
• As you learn about our clientele and the projects you will manage, support senior account representatives and coordinators in their client work.
• Collaboration and coordination with teammates to accomplish project deadlines and solve client problems through effective project organization and management.
• Effective client communication daily by phone, e-mail, virtual, and in-person meetings. Verbal phone skills are a requirement.
• Manage several client projects, tasks, priorities and relationships simultaneously, maintaining a balance of professionalism and friendliness.
• Presentation skills to clients for reporting on current or developing new business as necessary.
• Travel occasionally to client locations for meetings or events.

Qualifications

• 2+ years of Digital marketing experience (agency experience highly preferred) or applicable client account management experience.
• Excellent written and verbal communication skills
• Ability to manage multiple priorities
• Knowledge of all social networking platforms
• Knowledge of or ability to learn modern digital marketing platforms such as, WordPress, Google AdWords, All social media ad platforms, and more.
• Familiarity with general modern digital marketing and multi-media fields such as online video, print design, social media, blogs, TV, and radio.
• Problem Solving and Critical Thinking skills on behalf of clients are a must.
• Capable of performing in a fast-paced and demanding environment.
• Passion for union construction trades or apprenticeship/trade programs.
• Self-awareness to ask questions, learn new skills, and understand our client's needs and industry.
• Self-starter attitude and work ethic
• Friendly, Outgoing disposition to interact with clients while maintaining a professional attitude and approach.

Additional Information

• Interested candidates should submit their resumes online. There is no need to follow up with phone calls. We will contact you if we are interested in interviewing you.

Benefits and Company Culture:

You can expect a culture from our team that is results-driven and deadline-oriented. We solve problems for our clients! As a result, the workload can be heavy. We expect high levels of communication and a sense of personal responsibility in your work. However, here is how we reward our team for this demanding environment:

• Competitive Salary based on experience
• Year-End Bonuses based on company and individual performance
• A Pension (who has these anymore?)
• A 401K with a 4% automatic deposit without a match required
• 50/50 Premium split plan including Medical, Dental, Vision, Life Insurance, Mental Health Services, and more.
• 3 Weeks of PTO (this grows over time) - (2 Weeks Vacation, 1 Week Personal Time)
• Extra Vacation days awarded for high performance
• A generous company Christmas Party each year
• Annual Fantasy Football League (if you are into that)

We are excited to hear from you!