Account Representative - Heritage Environmental Services
Baltimore, MD
About the Job
Exciting Opportunity to Join Our Legacy of Environmental Leadership!
Location: Headquartered in Indianapolis, with 2,000+ employees nationwide
About Us: At Heritage Environmental Services, we are more than just a company; we are pioneers in industrial waste management, committed to creating a cleaner, safer world. Since our inception during the environmental movement of the 1970s, we've been at the forefront of solving complex environmental challenges. With a dedicated team spread across the United States, we provide innovative and compliant solutions to thousands of clients in diverse industries.
Why Heritage?
- Impactful Work: Be part of a team that makes a real difference. Our comprehensive services range from hazardous waste management and emergency response to onsite support and technical solutions, allow us to solve our customers waste challenges. We are part of the solution. We don't generate any waste ourselves.
- Growth Opportunities: At Heritage, your contribution is valued beyond your job title. We believe in the power of continuous learning and growth, encouraging every employee to expand their skills and take on new challenges.
- Safety First: Your health and safety are our top priorities. We foster a culture where every employee is empowered to act safely and ensure the well-being of their colleagues. Our mantra is Safe and Compliant, or Not at All.
- Collaborative Environment: Together we can achieve much more. Join a supportive and dynamic team where your ideas and efforts are recognized and rewarded.
Our Commitment: We are dedicated to fostering an inclusive and innovative workplace where every employee can thrive. As part of our team, you will have the freedom to contribute your expertise wherever needed, ensuring the success of our mission to protect the environment
Our Ambition: Leading the Way in Hazardous Waste Management Our goal is to become the fastest-growing and most profitable hazardous waste platform, powered by industry-leading, end-to-end capabilities. We aim to be the top choice for our customers, driven by a high-performing team that thrives on solving challenges, continuous learning, and growth.
Exciting News: Heritage Environmental Services is now backed by the EQT Infrastructure VI fund, enhancing our capabilities, and expanding our reach. EQT is a dynamic global investment powerhouse managing EUR 232 billion in assets (EUR 128 billion fee-generating). With a focus on Private Capital and Real Assets, EQT owns and supports leading companies across Europe, Asia-Pacific, and the Americas, fostering sustainable growth, operational excellence, and market leadership. This exciting ownership positions us for even greater impact and growth in the future.
Account Representative I The Account Representative I is responsible for outside sales, new business development, and account management with assigned accounts / customers to support all business services for Heritage in achieving its revenue and profitability goals. This role manages quality and consistency of product and service delivery, with travel up to 80% of the time.
Essential Functions & Requirements:
- Prioritizes health and safety by adhering to policies, processes, and maintaining safe practices at all times
- Increases sales revenue and profit dollars by identifying potential new accounts and soliciting orders through personal sales calls to explain services and assess potential customer needs
- Fosters sales relationships with target accounts
- Increases sales revenue and profit dollars of existing accounts through regular contact with customers and continued communication regarding additional available services
- Prepares, submits, and interprets periodic reports on activities, sales volume, and expenses
- Attends and participates in sales meetings and training programs; represents company at trade shows, conventions, Chambers of Commerce, and professional associations
- Stays abreast of major environmental regulatory changes and industry trends, as well as competitive conditions
- Effectively adapts to CORE business and customer categorization
- Manages days sales outstanding (DSO) to <45 days
- Coordinates with customers to profile, identify service timeframes, and ensure quality and customer satisfaction with the current offering(s); works to resolve any customer concerns
- Negotiates pricing and contract requirements as needed
- Completes annual sales revenue budget and identifies key customer initiatives
- Manages and controls sales expenses and ensures the timely submission of business expenses
- Maintains a comprehensive understanding of the company's service offerings for business lines offered to customers
- Takes on additional duties as assigned to support the team and organization
Education:
- Bachelor's degree (required), with a focus in sales, business, marketing or science (preferred)
Experience:
- 3+ years of proven industry related sales experience (required) -OR-
- In lieu of degree, 7+ years of proven industry related sales experience (required)
Competencies:
- Quality communication skills for interacting with both internal and external customers
- Proven sales competencies, with the ability to develop a working understanding of all Heritage services
- Ability to travel up to 80% of the time, with overnight travel required
- Regular and predictable attendance to perform the functions and requirements of this role
Benefits, Compensation, & Workforce Diversity: Heritage offers competitive pay and bonus incentives. Benefits include choice of medical, dental, and vision plans, flexible spending or health savings accounts, employee and dependent life insurance, short and long-term disability, 401(k) savings plan with company match, and tuition reimbursement. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran or status as a qualified individual with a disability.
A post-offer drug screen will be required.
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