Account Manager – Tech Talent Solutions - ActivateWork

Recruiting & coaching firm is seeking an experienced Account Manager – Tech Talent Solutions to join their team!

WHAT WE DO

ActivateWork is a nonprofit recruiting, training, and coaching firm that connects employers to a diverse pool of exceptional talent. Traditional hiring processes leave valuable talent out. We help employers solve talent gaps by finding promising candidates in underrepresented communities and preparing them to excel in new careers.

Our proprietary behavioral screening process, rigorous skills training, and 12 months of on-the-job coaching prepare our learners to be valuable new hires, with a one-year retention rate 36% higher than the industry average. And with an average starting wage of more than $22/hour, our model is one of few proven to launch people to lasting economic freedom.

WHY WORK HERE?

We believe our staff is the heart and soul of the organization. Our workplace culture is challenging, supportive, collaborative and mission driven. We take a genuine interest in career paths and welcome contributing ideas from staff at all levels. Working at Activate Work means working somewhere full of engaging, savvy people who care deeply about pushing our work forward.

You'll enjoy a welcoming and professional environment, self-development opportunities, innovative technology, and benefits like health care. If you want to work in a progressive organization, where you can build something meaningful and have fun while doing it, we would love to hear from you.

THE OPPORTUNITY

ActivateWork is seeking an Account Manager – Tech Talent Solutions to serve as the linchpin in nurturing existing employer accounts and fostering productive relationships across all levels of the organization, including hiring managers, HR, and C-level executives. This role is pivotal in ensuring deep relationship penetration and a consistent pipeline of revenue – staffing bootcamp graduates into direct hire positions or apprenticeships at employer partners. The ideal candidate will be instrumental in creating and enhancing the account management process, meticulously adhering to it, and providing comprehensive reporting on account activities.

If you are an entrepreneurial-minded individual with a talent for fostering connections, a passion for full-cycle recruiting, and a deep-seated commitment to propelling careers in technology through innovative workforce solutions, then this role is tailor-made for you. Join us in crafting sustainable pathways for diverse talent to flourish in the ever-evolving IT landscape.

WHAT YOU WILL BE DOING

This role will be responsible for a series of tasks that include, but are not limited to, the following:

• Manage a portfolio of employer accounts, ensuring continuous engagement, satisfaction and meeting annual revenue goals.
• Cultivate and maintain strong relationships with existing employer accounts, with a focus on fostering connections with hiring managers, HR professionals, and C-level executives.
• Drive revenue generation through strategic management identifying opportunities for upselling, cross-selling, and expansion of services to meet client needs and increase business volume.
• Innovatively identify and cultivate new opportunities for work-based learning and apprenticeships, crafting creative solutions to address the hiring needs of employers, placing ActivateWork candidates.
• Leverage previous experience in full-cycle recruiting to proficiently screen, and match candidates with employer opportunities.
• Collaborate closely with the Learner Success team to identify suitable candidates for direct hire and apprenticeship placements.

WHAT YOU WILL BRING TO OUR ORGANIZATION

• Previous experience in full-cycle recruiting is highly valued.
• Demonstrated experience in account management, business development, or partnership management within the IT sector.
• Exceptional communication and interpersonal skills, with the ability to engage and persuade stakeholders at all organizational levels.
• Possess an entrepreneurial mindset with a proactive approach to problem-solving and relationship-building.
• Ability to thrive both independently and collaboratively in a dynamic, fast-paced environment.
• An understanding of apprenticeship programs and their significance in the workforce development landscape is a plus.

The Successful Candidate Will:

• Flourish in a creative, inventive, fast-paced startup environment alongside passionate individuals.
• Capable of building and maintaining strong, enduring customer relationships.
• Driven by data, results, and a forward-thinking mindset for social change.
• Possess a collaborative and flexible work style, eager to work cross-functionally and independently.
• Effective communicator with strong oral and written skills.
• Tech-savvy, quick to learn new tools.
• Detail-oriented, with exceptional organizational, documentation and time management skills, capable of prioritizing tasks and managing multiple initiatives concurrently.
• Advocate for our mission, believing in access to well-paying career positions for individuals from all communities and recognizing talent from diverse sources.

WHAT OUR ORGANIZATION IS PROVIDING

• Expected annual salary range of $75,000 to $85,000 based on experience.
• Paid Vacation
• Sick Leave
• Health Reimbursement Arrangement (HRA)
• Simple IRA – employer matching up to 3%

ActivateWork provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetics, veteran status or other legally protected characteristics. In addition to federal law requirements. ActivateWork complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

ActivateWork will not discriminate or retaliate against applicants for failing to disclose wage rate history in accordance with applicable law.

ActivateWork expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of ActivateWork employees to perform their job duties may result in discipline up to and including discharge.