Account Manager - Avid Associates

Job Title: Landscape Account Manager
Location: Waltham, MA
Job Type: Full-time

Company Overview:
Join an established, stable, and expanding company in the West Metro, Boston area that specializes in providing top-tier landscape services. As they continue to grow, the company is looking to add a dynamic Landscape Account Manager to their team. This is a key role that involves managing client relationships, overseeing project production, and ensuring the highest standards of service delivery. If you are passionate about client interaction and have experience in landscape operations, this is the perfect opportunity to advance your career.

Position Overview:
The Landscape Account Manager will serve as the primary point of contact for clients, ensuring their needs are met while managing the operational side of landscape projects. You will work closely with the production teams to guarantee that projects are completed on time, within budget, and to the satisfaction of high-end clients. This role requires a blend of excellent client management and operational oversight to ensure long-term partnerships and successful project outcomes.

Key Responsibilities:

• Serve as the primary contact for clients, managing relationships and ensuring satisfaction.
• Oversee the production team to ensure high-quality project execution.
• Work with crews to ensure projects are delivered on time and within budget.
• Monitor project progress and address any issues that arise.
• Manage client contracts, budgets, and schedules while maintaining open communication.
• Develop and implement strategies to retain and grow the client base.
• Ensure exceptional service standards and attention to detail across all projects.

Qualifications:

• 5+ years of experience in high-end residential landscape account management or a related field.
• Strong client relationship management skills with the ability to multitask.
• Experience working with production teams and managing landscape projects.
• Excellent communication, problem-solving, and organizational skills.
• Knowledge of landscape practices, including horticulture, irrigation, and project management.
• Valid driver’s license (company vehicle provided).

Benefits & Compensation:

• Competitive base salary.
• Company vehicle provided.
• Health, dental, and vision benefits.
• 401(k) with company match.
• Performance-based backend compensation.

About Avid Associates:
Avid Associates is a national search and recruitment firm specializing in the Landscaping, Construction & Facilities Services industries. We take an active approach in helping businesses find top talent while providing confidential assistance to individuals seeking to enhance their careers. In addition to this opportunity, we have several other positions available that aren’t listed publicly.