Account Manager (Tier 1) - Trusted Tech Team

Who We Are:

Trusted Tech Team is a leading Microsoft Cloud Solutions Provider (CSP) specializing in Microsoft Cloud services, Microsoft perpetual licensing, and Professional and Security Services for medium and enterprise-sized businesses.

Their robust team of in-house, U.S-based Microsoft architects and engineers are certified in all 6/6 Microsoft Solutions Partner Designations in the Microsoft Cloud Partner Program. Prioritizing a people-centric mission, Trusted Tech Team has transformed the software licensing experience, giving IT professionals complete confidence in the success of their business.

Featured on Forbes, CIO Review, Spiceworks, and other publications, we have become one of the fastest-growing companies in the U.S., Canada, and the UK.

Overview:

As an Account Manager (Tier 1), you will be responsible for managing a designated portfolio of key accounts, building strong relationships, and driving revenue generation. This is an associate-level position that offers a great opportunity for professional development and advancement within our organization.

Responsibilities:

• Account Strategy Support:

  Assist in developing and executing account strategies to drive revenue growth and achieve sales targets under the guidance of the National Account Manager or Territory Sales Manager.

• Cross-functional Collaboration:

  Work with Sales Support, Marketing, and Customer Service teams to ensure seamless coordination and exceptional customer experience.

• Market Research:

  Conduct market research and analysis to identify potential prospects within designated accounts and target industries for business development.

• Sales Support:

  Support Account Managers in preparing and delivering sales presentations, proposals, and contract negotiations.

• CRM Management:

  Maintain accurate records of all sales activities, customer interactions, and opportunity pipelines in the CRM system.

• Product Knowledge:

  Continuously develop product knowledge and stay updated on market trends to effectively identify client needs and propose tailored solutions.

• Sales Reporting:

  Assist in preparing regular sales reports, performance analyses, and forecasts for the Sales Manager.

• Target Achievement:

  Collaborate with Tier 2 & 3 Account Managers to ensure the achievement of individual and team sales targets.

Required Skills & Qualifications (must-haves):

• Minimum 2 years of experience as an Account Executive, Account Manager, or in a related field.
• MS-900: Microsoft 365 Fundamentals Certification is highly preferred.
• Proven ability to assist in the development and execution of account strategies.
• Strong collaborative skills to work effectively with cross-functional teams.
• Proficiency in conducting market research and analysis.
• Excellent communication and presentation skills.
• Experience in maintaining CRM systems and accurate sales records (i.e., Salesforce).
• Ability to develop product knowledge and stay updated on market trends.
• Strong analytical skills for preparing sales reports and performance analyses.

Preferred Skills & Qualifications (nice-to-haves):

• AZ-900: Microsoft Azure Fundamentals Certification is strongly recommended.
• Experience in supporting sales presentations, proposals, and contract negotiations.
• Demonstrated ability to identify potential prospects and business development opportunities.
• Familiarity with preparing sales reports, performance analyses, and forecasts.
• Experience in achieving individual and team sales targets.

Working Environment & Schedule:

• Location: On-site/in-office – Monday through Friday (Irvine, CA)
• Office Operating Hours: 6:00 AM – 4:00 PM
• Team Schedule: Shift times vary based on region:
• AM Team Hours: Either 6:00 AM – 3:00 PM or 7:00 AM – 4:00 PM, as determined by the manager according to regional needs (East/West).

Compensation:

• Base Salary: $60,000
• Sales Incentives: Up to $60,000 (performance-based)
• On-Target Earnings (OTE): Estimated $90,000 - $120,000 (combining base salary and achievable incentives)

Benefits:

100% HMO Healthcare Coverage

Vision and Dental Insurance

401(k) plan with a 4% match by TTT

PTO + sick pay + paid holidays

Pet Insurance

Paid Parental Leave

Employee Assistance Program (EAP)

Microsoft Certification Reimbursement program

Trusted Tech Team is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation/gender identity, or any other characteristic protected by applicable law.