Account Manager - Semco Plastics

Company Overview

Tank Holding Corporation has become the market leader and manufacturer of rotationally molded poly and welded steel bulk storage and material handling products in North America. Tank is growing rapidly and is always working to expand its capabilities and diversify product offerings consistent with the company values of growth and service to its customers.

Job Summary

We are looking for a seasoned Account Manager to join our team! The Account Manager position is the primary liaison between Tank Holding’s brand Semco and Tank Holding’s other brands and their assigned customer accounts. You will initiate and maintain new and existing client relationships to generate new business, create service and installation solutions, and develop and increase Key and National Account relationships to increase market share and sales opportunities that support Semco’s sales and revenue objectives.

Qualifications

• Proven record of success in driving revenue through prospecting, creating new business and sustainably growing existing business.
• Commitment to maintaining a high level of customer service and satisfaction based on unquestionable personal integrity, confidentiality, trust and relationship building.
• Ability to work autonomously and under pressure, while absorbing, learning and adapting quickly to changing business priorities.
• Demonstrated history of proficiency in critical and analytical thinking, problem solving, priority and goal setting, decision - making, organization, and interpersonal and written communication skills.
• Proven commitment and ability to work effectively in a collaborative team environment.
• Proficiency in the use of computers and applicable software 
• Ability to maintain domestic travel schedule of up to 40%.

This job is for you if...

* Love the idea of selling the world’s best plastic-molded tanks and believe in the innovation required to keep growing the business.

* Enjoy the labor of applying your knowledge in sales to winning over customers

* Don't mind the day-to-day grind of locating new customers and providing for our current customers

* Take pride in your customer relationships and enjoy meeting new people to develop those relationships.

Key Responsibilities

• Responsible for key customer retention, satisfaction, and development.
• Develop sales with assigned accounts, maximizing both top line sales and profitability.
• Identify areas of opportunity for processes, materials, and quality.
• Provide and maintain accurate customer forecasts for production.
• Supervise and manage customer service functions and be the “go to” for any issues that arise with assigned accounts, as well as be proactive with potential opportunities for improvement.
• Oversee the successful onboarding of new opportunities within assigned accounts.
• Maintain communication with accounts and production regarding scheduling priorities.
• Visit customer sites as needed, provide account reviews and communicate key metrics.
• Arrange and coordinate customer visits to your assigned locations.
• Manage the process including making certain that all customer returns/credits are appropriate, justified, and minimized.
• Prospect as requested when traveling to visit assigned customers.
• Entertain customers in the form of lunches, dinners, sporting events, etc as applicable.
• Develop and implement sales marketing strategies to penetrate multiple vertical markets (e.g., education, health care, industrial and commercial). 
• Identifies potential project risks and develops/implement strategies to minimize impact and control deviations from estimated costs and project deadlines.
• Proactively communicates project schedules, project change proposals and related project activities on a regular basis with customers and seek to continuously improve customer satisfaction.
• Manages the execution and review of all scope of work, terms and conditions in customer contracts including cost control, delivery fulfillment, and quality of service and other customer requirements as they arise.
• Performs other duties and responsibilities as requested or required.

Knowledge, Skills, and Abilities

Required:

• 3 – 5 years of Manufacturing, Industrial and/or Commercial sales required
• Associate’s degree from an accredited college or university in a related field
• 3+ years of full cycle account management experience in industrial/commercial sales
• Valid driver’s license and clean driving record

Preferred:

• Bachelor’s degree from an accredited college or university in a related field
• 3+ years of full cycle account management experience in the plastics industry or a related industry.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Occasional, represents 1 to 33% or 1-2 hours of an 8-hour workday.

Frequently, represents 34 to 66% or 2 1/2 to 5 1/2 hours of an 8-hour workday.

Regularly, represents 67 to 100% or 6 to 8 hours of an 8-hour workday.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision and peripheral vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is occasionally exposed to wet and/or humid conditions and moving mechanical parts.

Travel

Up to 40% of domestic travel is required.

AAP/EEO Statement

Tank Holding provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status with regard to public assistance or any characteristic protected under federal, state or local law.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.