Account Manager - Southwest Territory - Bernhard LLC

Bernhard's core mission is delivering innovative engineering, construction, and energy solutions that empower our clients and promote a sustainable future. Bernhard is comprised of four divisions: Mechanical, Electrical, Engineering, and Development, each with a distinct identity and service offerings. The intersection of our capabilities enables Bernhard to provide turnkey Energy-as-a-Service ("EaaS") solutions to our clients. At the same time, our divisions continue working in the market sectors and communities that the Company has traditionally served. Bernhard's vision is to be the leading EaaS provider in North America through the delivery of excellent, high-value service and innovative solutions for our clients.

Hybrid Candidates will be considered for this position, preferred location close proximity to one of the following: Salt Lake City, UT, Phoenix, AZ, Tucson, AZ

Description of the Account Manager Position:

The Account Manager leads the overall business development efforts, facilitates multi-team communication, and guides successful project delivery to maintain a high level of satisfaction for key Bernhard clients. The Account Manager's is accountable for client satisfaction and sales growth of Bernhard clients.

Specific Responsibilities of the Account Manager Position:

• Understands a customer's needs and goals, plans how to meet these needs, and grows sales for the company as a result.
• Develops and implements strategic plans to meet the client's goals, ensuring the customer is aware of all service offerings.
• Develops and maintains relationships with clients on multiple levels, including but not limited to facility manager, facility director, project managers, energy manager, sustainability director, technicians, C-suite, and procurement specialists.
• Engages in project delivery including attending client kickoff meetings, monthly (or so) participation in project meetings, and facilitating client closeout meetings. Engages in occasional one-on-one calls to clients.
• Develops and maintains relationships with Bernhard's delivery team to ensure successful project delivery. Hands off projects to PM upon award. Participates in client kickoff meetings.
• Leverages opportunities to connect talent and clients, creating new and innovative relationships and outcomes. Meets one new person each month.
• Manages, directs, and/or executes all aspects of fee proposals, qualification packages, and RFP/RFQ responses. Participates in interviews and related sales activities.
• Gathers needed information from Subject Matter Experts (SMEs) to support writing activities. Translates technical subject matter into easily understandable content.
• Tracks and maintains business development activities client contact database in Cosential/Unanet CRM. This includes client contact database, sales activities (calls/emails/meetings/other), lead tracking, opportunity tracking, sales forecasts, and proposal status tracking. This position is accountable to CRM activity targets.
• Follows established sales processes and takes direction from senior leadership.
• Participates in lunch or after-hours networking opportunities.
• Prepares and delivers presentations at local/regional/national industry organization events such as ASHE, ASHRAE, AEE, IFMA, BOMA.
• Works closely with Business Development Associate, Director of Account Management, and VP of Business Development.

Required Education, Experience, and Qualifications:

• Bachelor's degree in Business Administration, Marketing, Engineering, Finance, or related field.
• 5+ years' experience in the architectural, engineering, construction, finance, or real estate industry.
• 5+ years' of demonstrated business development or client relationship experience.
• Excellent verbal and written communication skills and attention to detail.
• Effective verbal and written communication skills.
• Detail oriented and willing to tackle various ongoing projects in a fast-paced environment.
• Well versed in the industry and the Company's competitors.
• Excellent multitasking skills, with the ability to perform duties outside of scope of work when necessary.

Preferred Education, Experience, and Qualifications:

• Deep experience/understanding of HVAC mechanical systems and/or central chilled water/boiler plant operations. Ability to read/interpret mechanical blueprints is a plus. Knowledge of building construction, general contracting, and facility/systems commissioning is a differentiator.
• Deep experience/understanding of building automation and control systems. Ability to read/interpret controls diagrams and submittals is a plus. Knowledge of fault detection, analytics, and monitoring-based commissioning service offerings is a differentiator.
• Deep experience/understanding of facilities maintenance and/or healthcare/higher education organizations.
• Deep experience/understanding energy efficiency projects. Knowledge of retro-commissioning, utility programs, energy service contracts, and/or energy-as-a-service is a differentiator.
• Existing relationships and connections with potential clients in healthcare/higher education or other industry partners that directly translate to sales leads.

Travel Requirements:

• 20% of time will be spent traveling to job site(s)/office location.

Physical/Work Environment Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Climbing stairs.
• Remaining in a stationary position, often kneeling, standing, or sitting for prolonged periods.
• Repeating motions that may include the wrists, hands, and/or fingers.
• Quiet environment.
• Light work that includes adjusting and/or moving objects up to 20 pounds.

Bernhard is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and Individuals with Disabilities, and participates in the E-Verify program. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other classification protected by law.