Account Manager - Schuylkill River Yards - Pritchard Industries

Pritchard Industries is a leading national facilities service company committed to delivering exceptional service to our clients. With a focus on excellence and innovation, we provide a wide range of facility management solutions tailored to meet the unique needs of each client.

Pritchard Industries is seeking to hire an Account Manager, Schuylkill River Yards, PA. You will be responsible for management of the janitorial service contract between Pritchard Industries and Property Management. The position will include, and not be limited to cost analysis, scheduling, performance, and compliance. The Account Manager will have the authority to receive, assign, and allocate special work orders issued by Property Management. The Account Manager will have input into the hiring and discharging employees regarding strategic crew staffing. This position will be reporting to the General Manager and will be onsite.

Responsibilities:

• Interface on a regular basis with the client/onsite management team
• Communicate daily with the Property Manager to address any problems or special requests.
• Schedule regular meetings with the Property Manager to review Pritchard Industries’ overall performance and compliance with the specifications.
• Take part in the overall strategic and action planning for the facility assigned, maximize overall ROI, and develop KPIs for the team. Help to formulate a plan to address daily, weekly, monthly, and other periodic tasks. This approach utilizes the appropriate mix of staff to ensure that periodic tasks are completed according to frequency scheduling.
• Manage the work performance of janitorial crews, ensuring that schedules are adhered to in conformance with property specifications.
• Responsible for compliance with all Federal, State and Local regulations, (i.e., OSHA, EEOC, etc.) Makes certain that all safety and health procedures are carefully enforced.
• Conduct daily meetings with Building Supervisors and lead staff regarding performance and compliance with the contract specifications. Receive feedback from all areas of the workforce and make appropriate adjustments which may be necessary.
• Conduct Quality Control Inspections and report results to Property Management. Take immediate corrective actions on all deficiencies.
• Daily tenant visitation to ensure compliance with cleaning specifications and client satisfaction.
• Must be able to work a varied schedule depending on job needs to ensure client satisfaction.

Qualifications:

• A high school diploma or GED equivalent
• Minimum 3 years' relevant work experience in Life Sciences & Lab Spaces is required
• Minimum 3 years' janitorial experience is required
• Must be technology savvy, proficient in various operational applications.

Benefits:

• Salary: $65,000 to $80,000 (dependent on relevant work experience)
• Bonus eligible
• Paid holidays and vacation time.
• Health Benefits Package
• Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
• 401K
• Opportunity for growth

EEO Notice:

Pritchard Industries is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender; gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability, or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.