Account Manager - Artech HR
Morristown, NJ 07960
About the Job
Artech is currently looking to hire an Account Manager for our Pharmacuetical Sales team. The Account Manager plays a vital role in creating long-term healthy relationship with the client and our associates. The ideal candidate will be responsible for delivering to high volume clients with our Core team. S/he is responsible for ensuring that all client SLAs are being met on delivery side, monitor quality, req coverage, process adherence. They will be acting as the bridge between the client and our operational delivery teams. The right person has the opportunity to grow into a leadership position at Artech.
Responsibilities will include:
Desired Skills and Experience
Artech Information Systems LLC is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
About Artech Information Systems LLC
Artech is an employer-of-choice for over 7,800 consultants across the globe. We recruit top talent for over 80 Fortune and Government clients coast-to-coast across the U.S., India, and China. Artech is one of the fastest-growing companies in the U.S.
Want to read more about Artech?
Click here to visit our website or click on the following links to read what others are saying about us: The Wall Street Journal, Forbes (1) (2), BusinessWire, Entrepreneur, Better Business Bureau, Hoovers, Diversity Careers(1) (2), The Artech Circle, NJTVOnline, The Business Forum Show, and SIA: "Above the Crowd.”
Connect with Artech through Social Media
Learn more about our company including the latest events at Artech, new job opportunities, jobseeker tips, and more. Follow us on Facebook, Google+, LinkedIn, Pinterest, Twitter, and YouTube.
Responsibilities will include:
- Serve as the face of Artech’s delivery team to the client and the central point of contact for Artech’s associates
- Perform a variety of administrative and logistical tasks that support the overall mission of quality service and performance.
- Assist with creating more efficient processes and strategies that may bring higher results
- Drive implementation and execution of recruiting strategies
- Off-shore team capacity planning and analysis
- Work with Team Leads to build up teams and handle churn or non-performers
- Responsible for responding to issues, questions and concerns from both the client and associate, effectively resolving issues and situations, and escalating when appropriate
- Deliver high quality service to the client and associates by matching the skills of associates to client needs
- Prospecting to identify any available opportunities with the client
- Establish relationships with key client contributors such as Hiring Manager, Procurement, Managed Service Providers (MSP) with the client
- Generate revenue and gross profit through building good relationships with hiring managers with the client
- Maximize market share with client
- Coordinate with delivery / recruiting team on open requirements from clients
- Ensure company’s top supplier ranking with the client
- Represent Artech at Quarterly Business Reviews w/Client MSP or Procurement Team
Desired Skills and Experience
- Minimum 3+ years of experience in recruitment or client servicing, prospecting & relationship building roles
- Bachelor's Degree required
- Experience being responsible for revenue and profit generation/growth
- Good understanding of technical positions, job roles, and technical skill sets
- The idea candidate should have worked in a fast paced environment.
- Solid understanding and can easily navigate social media sites such as LinkedIn
- Strong knowledge of MS Office applications: Outlook, Word and Excel
- Must be detail oriented and able to create spreadsheets to track and measure progress
- Strong organizational and time management skills
- Strong networking and presentation skills
- Excellent verbal and written communication skills
Artech Information Systems LLC is an Equal Opportunity / Affirmative Action Employer and does not discriminate because of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, military veteran status, or any other characteristic protected by law. We are committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce.
About Artech Information Systems LLC
Artech is an employer-of-choice for over 7,800 consultants across the globe. We recruit top talent for over 80 Fortune and Government clients coast-to-coast across the U.S., India, and China. Artech is one of the fastest-growing companies in the U.S.
Want to read more about Artech?
Click here to visit our website or click on the following links to read what others are saying about us: The Wall Street Journal, Forbes (1) (2), BusinessWire, Entrepreneur, Better Business Bureau, Hoovers, Diversity Careers(1) (2), The Artech Circle, NJTVOnline, The Business Forum Show, and SIA: "Above the Crowd.”
Connect with Artech through Social Media
Learn more about our company including the latest events at Artech, new job opportunities, jobseeker tips, and more. Follow us on Facebook, Google+, LinkedIn, Pinterest, Twitter, and YouTube.
Source : Artech HR