Account Manager Inside Sales / Medical Device from Joulé

Title: Account Manager / Inside Sales
Location:  Greater Jersey City, NJ area (Onsite), Parking Available
Hours: 10 AM – 6 PM (Monday – Friday) or 9 AM – 5 PM
Type: Direct Hire (Generous Salary, plus Commissions)

Overview:
Join a certified global leader in medical biotechnologies, specializing in cutting-edge cellular therapies. We are seeking a driven and dynamic Inside Sales professional who thrives in a fast-paced sales and manufacturing environment.

Responsibilities:
As an Account Manager / Inside Sales professional, you will play a pivotal role in delivering exceptional service to customers and clients in the healthcare, medical device arena.   Your responsibilities will include:

• Engaging with new leads through proactive outbound calling to showcase our innovative products and services.
• Following up with prospective and active clients, meticulously tracking project statuses and action plans in our local CRM (Salesforce experience is a plus).
• Listening attentively to customers’ concerns and providing comprehensive information about our offerings.
• Presenting exciting new products and services to enhance customer satisfaction and drive sales.
• Determining the most efficient methods to address client inquiries, ensuring swift and effective communication.
• Escalating queries and concerns promptly to ensure seamless resolution.
• Troubleshooting common issues with our products or services, demonstrating your problem-solving skills.
• Demonstrating a strong work ethic and a keen interest in the manufacturing industry.
• Building rapport through strong phone presence and actively making frequent calls daily.
• Exercising excellent attention to detail and showcasing outstanding written and verbal communication skills.

• Bachelor’s degree in Biology or a related field, other degrees welcome with medical device sales experience
• 3 years’ experience in an inside sales team, preferably within the medical device, pharmaceutical industry, cellular therapy or regenerative medicine industries.
• Exemplary organizational skills.
• Proven phone sales skills.
• Exceptional verbal and written communication abilities.
• Willingness to be in the office daily.