Account Manager II - Factory Mutual Insurance Company

FM Global is a leading property insurer of the world's largest businesses, providing more than one-third of FORTUNE 1000-size companies with engineering-based risk management and property insurance solutions. FM Global helps clients maintain continuity in their business operations by drawing upon state-of-the-art loss-prevention engineering and research; risk management skills and support services; tailored risk transfer capabilities; and superior financial strength. To do so, we rely on a dynamic, culturally diverse group of employees, working in more than 100 countries, in a variety of challenging roles.

FM Global’s Atlanta, Georgia Operation has an opening for a dynamic Account Manager in our Client Service Department. This position will perform insurance servicing and underwriting activities on existing accounts and new business. This position's primary function is to serve as the account team leader or manager of the account. Serve as key/primary interface with clients/brokers on all aspects of the account including insurance products and services, engineering, and claims services. During the first 6 to 12 months the candidate will develop and utilize underwriting expertise to support operational profitability objectives while building a book of business through existing account transitions and new business opportunities.

This position is for an Account Manager with 3 to 10 years Underwriting experience. 

• Maintain a profitable book of business by effective use of sales techniques, client

relationships, risk assessments, application of sound underwriting principles and creative

use of underwriting resources.

• Ensure premium growth by retaining existing clients through value added service, by

selling additional product lines and by establishing equitable terms and conditions on new

accounts introduced by sales executives. Ensure policies accurately reflect both the

insured’s and FM Global’s intent of coverage.

• Provide professional advice and consultation to all clients on insurance coverages and

risk management matters making them aware of the benefits derived from various

products and services offered by FM Global.

• In coordination with Account Engineers, establish risk improvement priorities and

support efforts to acquire client compliance with loss prevention recommendations.

• Protect FM Global’s assets through creative use of company underwriting programs and

adherence to published guidelines which include: Linesetting techniques, judicious

purchase of reinsurance (where warranted), timely issuance of policies, catastrophe

aggregate analysis, MFL analysis and cross liability checks.

• Collect outstanding premium balances in a timely manner to meet the Operation’s goals

and objectives.

• Continue professional development including maintaining necessary licensing. Continue

to update knowledge of underwriting guidelines, policy forms, loss prevention practices

and insurance industry developments.

• Provide leadership to the overall FM Global account team, ensuring that the Client

Service Process is implemented effectively and efficiently.

• Handle change by prioritizing routine activities, workloads, and projects and through

delegating to support staff as necessary.

• Evaluate manuscript coverage/wording requests: analyze existing policy language; degree

and type of exposure; pricing; and develop additional policy language if warranted.

• Minimum 5+ years FM Global experience or 3+ years industry experience (broker,

insurance, reinsurance company) in servicing/underwriting large property accounts of

varying occupancies.

• FM Global loss prevention engineering background desired.
• Previous experience as an Underwriter for FM Global is desired.
• Power Generation Loss Prevention or Underwriting experience is desired.
• Demonstrated effectiveness at accessing and influencing the decision maker.
• Strong familiarity with FM Global's client service process preferred.
• Experience in servicing/underwriting large property accounts of varying occupancies.
• Working knowledge of property insurance and forms, financial statements, general loss

prevention engineering terms and concepts as well as business computer applications.

• Demonstrated above average ability in organization, problem solving, sales/negotiation,

leadership and team building skills.

• Knowledge of internal systems and Microsoft Office products.

We offer our employees a wide range of benefits including career long learning opportunities, tuition reimbursement, 401 (k), pension, flexible schedules, rich health and well-being programs, generous time off allowances, volunteer days and so much more!

FM Global is an Equal Opportunity Employer and is committed to attracting, developing and retaining a diverse workforce