Account Manager - Axis Automation
Grand Rapids, MI
About the Job
Who we are: Axis Automation leverages the teamwork of our leading engineers and machine builders to conceptualize, design, integrate, deploy and service factory automation systems for forward-thinking manufacturing customers. Our team has decades of automation experience, spanning hundreds of projects and thousands of automation configurations.
Our Mission: Supporting the adoption of automation solutions that empower people and enhance productivity
Our Vision: To be the leading automation solutions provider for the manufacturing community
What we are looking for: A career-oriented and motivated Account Manager to join a dynamic, tight- knit team engineering and integrating custom factory automation equipment supporting customers in general industries.
Position Title: Account Manager
Position Description:
- Development and acquisition of new customers in general non-automotive industries
- Maintain good standing and growing relationships with existing/acquired customers
- Generate new project orders to meet or exceed annual goals
- Work cooperatively and collaboratively with all team members, customer and supplier partners throughout project acquisition and delivery
- Provide metrics, reports and success criteria for sales and related activities
- Strategic planning and goal-setting surrounding market and customer sector-specific targeting and communication initiatives to close or grow customer accounts
- Maintain & submit appropriate records for forecasting, quote status & expenses
- Assist Applications Engineering team as needed in developing solutions to customers' needs
- Support marketing efforts and general proactive market outreach activities
Position Requirements
- Existing relationships with key customers and decision-makers in engineering and procurement
- A general understanding of manufacturing, particularly as it pertains to automation equipment
- Proven ability to continually contact prospective customers and develop relevant leads
- Professional skills in organizing and leading conversations and building trust
- Proven, and superior interpersonal, written and verbal communication abilities
- Sense of diplomacy, including negotiation skills, conflict resolution and people management
- Possess a creative and solutions-oriented approach to project opportunities
- Willingness to travel to support customers in order to meet project sales goals
- Ability to skillfully utilize CRM software and Microsoft applications notably Excel
Compensation: Base salary, sales commission, year-end discretionary bonus
Benefits: Paid-time off, 401(k) employer match, Health Insurance, Dental Insurance, Vision Insurance, Short-term and long-term disability, Parental leave, Life insurance