Account Manager - AmeriPark

We are seeking a professional, well-versed Account Manager for the Stonebriar Centre Mall valet operation. Our ideal candidate will have several years of large scale management experience and a proven track record of success. We see this position as one of the most important Account Manager positions in central Texas since we are position to expand rapidly in Texas in the coming years. The operation at Stonebriar Centre is the main priority but this position will also oversee Grapevine Mills, a weekend-only valet operation. The Account Manager will be responsible for training and maintaining all service standards along with revenue reporting, equipment maintenance and client relations. We value a learning culture on the job and constantly seek to make every operation the best operation in the entire company.

The Manager's primary function is to support, oversee, and direct the valet service and cashiers. This is a hands-on position that will require the Manager to interface with staff and guests on a routine basis. The Manager is also expected to communicate regularly with and report any issues to the Regional Manager in a timely manner. Ideally, this position works a schedule that coincides with maximum location volume for best management exposure.

What we need from you to be considered in joining our team is simple:
a) a valid driver license
b) you must be able to operate a manual transmission (stick shift)
c) you must be at least 19 years of age
d) you must be fluent in English
e) you must have excellent attention to detail
f) you must be willing to serve guests with a warm and friendly demeanor

Service Responsibility:
• Smile and be pleasant
• Meet and greet guest upon facility entrance, open all doors, assist with strollers, jackets, wheelchairs, gifts, etc.
• Ensure complete patron satisfaction
• Direct traffic when necessary
• Ensure safe and professional operation of guest vehicle
• Report all equipment failures and hazards to Facility Manager or Maintenance
• Follow AmeriPark standards for valet parking
• Maintain a clean an neat work space and surrounding area

Experience:
-Preferably a 4-year Bachelors degree or equivalent experience in relevant field of work.
-Customer Service positions held, preferably in management


Communication:
-Demonstrated verbal and written effectiveness with the English language

Qualification:
-Pass criminal background and drug screen
• Valid Drivers License
• Pass Minimum AmeriPark Driving Criteria
• Must be at least 19 years of age