Account Manager - Lee Partners
Durham, NC
About the Job
We are seeking a motivated and results-driven Account Manager to join our dynamic team. The ideal candidate will play a pivotal role in managing client relationships, driving business development, and ensuring customer satisfaction. This position requires a blend of technical sales expertise and strong communication skills to effectively engage with clients and understand their needs. As an Account Manager, you will be responsible for fostering long-term partnerships and contributing to the growth of our technology sales initiatives.
Responsibilities
- Develop and maintain strong relationships with existing clients while identifying opportunities for account growth.
- Utilize Salesforce to track client interactions, manage sales pipelines, and analyze account performance.
- Conduct regular meetings with clients to assess their needs, provide updates on products/services, and negotiate contracts.
- Collaborate with cross-functional teams to ensure the successful delivery of solutions that meet client expectations.
- Analyze market trends and competitor activities to identify new business development opportunities.
- Prepare and present sales proposals tailored to client requirements, showcasing the value of our technology solutions.
- Provide ongoing support to clients post-sale, addressing any concerns or issues that may arise.
Skills
- Proven experience in account management or business development within a technology sales environment.
- Strong technical sales acumen with the ability to communicate complex concepts clearly and effectively.
- Proficiency in Salesforce or similar CRM software for managing client relationships and sales activities.
- Excellent negotiation skills with a focus on achieving mutually beneficial outcomes.
- Ability to analyze data and market trends to inform strategic decision-making.
- Strong interpersonal skills with the ability to build rapport with clients at all levels.
- A proactive approach to problem-solving and a commitment to delivering exceptional customer service.
Source : Lee Partners