Account Manager - Yinlun TDI, LLC

Yinlun TDI, LLC is a top leader in providing thermal management solutions to the US Automotive, Commercial Truck and Off Highway markets. We are a group of highly motivated professionals who focus on providing heat exchangers, modules, systems that meet the ever-increasing demands from our customers.

Headquartered in Houston, TX, Yinlun TDI, LLC maintains sales and engineering facilities in Michigan, Illinois, and North Carolina. In addition, we have several manufacturing operations facilities in Mexico.

YINLUN TDI LLC is an ISO 9001, ISO 14001 and IATF 16949 certified company manufacturing heat exchanger and fluid cooling components for the automotive, commercial vehicle markets.

Due to tremendous growth, we currently have an opening for the position of Account Manager.

Job Title: Account Manager – Automotive

Reports To: Director of Sales

Location : Detroit, MI

Summary

We are looking to hire an experienced Key Account Manager to maintain solid relationships with the company's key clients. The Key Account Manager's responsibilities include growing the company's revenue by ensuring that key clients are satisfied with the services provided, identifying new business opportunities for key clients, and attending all meetings, conventions, and training workshops. You should also be able to develop relationships with potential clients.

To be successful as a Key Account Manager, you should be able to analyze data and sales statistics and improve business and marketing strategies. Ultimately, an exceptional Key Account Manager should be able to manage multiple key accounts without compromising on the quality of services provided.

Essential Duties & Responsibilities

Include the following, other duties may be assigned.

Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives.

Research key customer wants and needs.

Suggest solutions that answer clients’ needs and wants.

Ensure the ordered products are delivered in a timely manner.

Serve as contact point for key customers and internal teams.

Resolve customers' complaints in an effective and respectful way.

Gather, report and communicate customers' feedback on service, technology and product delivery.

Research and source new potential clients

Measure, track and analyze key account metrics.

Create reports for upper management.

Keep abreast of industry and market trends and best practices.

Playing an integral role in new business pitches and holding responsibility for the effective on-boarding of new clients.

Responsible for the development and achievement of sales through the direct sales channel.

Focusing on growing and developing existing clients, together with generating new business.

Write business plans for all current and opportunity tender business.

You will act as the key interface between the customer and all relevant divisions.

This role will require up to 25% travel.

Supervisory Responsibilities

This job has no supervisory responsibilities.

Qualifications

Able to multitask, prioritize, and manage time efficiently.

Goal-oriented, organized team player

Encouraging team and staff; able to mentor and lead.

Self-motivated and self-directed.

Experience in the field of account management advantageous

Well-developed communication as well as presentation skills

Excellent customer-orientation and networking skill

In-depth understanding of company key clients and their position in the industry

Eager to expand the company with new sales, clients, and territories.

Ability to multitask and manage more than one client account.

Ability to successfully negotiate business conditions.

Ability to oversee all details of concurrently running projects.

Education and/or Experience

Bachelor’s degree in marketing, business administration, sales, or relevant field, technical background is desired.

3 to 5 years’ previous work experience in sales, management, key account management, or relevant experience

Previous experience as an account manager with automotive OEMs and suppliers a plus

Previous experience in thermal management or cooling systems a plus

Travel: international travel to China, Mexico