Account Manager, Client Services - URBAN LAND INSTITUTE

POSITION SUMMARY:

The ULI Americas Corporate Partnerships Team is seeking an organized and detail-oriented individual to assist in the innovation, development, and delivery of ULI’s corporate partnership program. The Account Manager, Client Services is a key member of the account management team, responsible for managing a portfolio of corporate partners and event sponsors, as well as other tasks related to retaining and growing revenue through the corporate partnership program. This role is right for someone who can be strategic, highly organized, self-motivated and can thrive in a fast-paced environment. This candidate will report directly to the Senior Director, Client Services.

Ideal candidates will have account management experience, proficient in clear and effective written communications, demonstrate critical thinking and solution-oriented skills and excellent with Microsoft Excel and PowerPoint. We are a growing team and business segment within ULI, with new opportunities and challenges every day – the ability to adapt and learn quickly is critical to the successful candidate.

This is a full-time exempt position located in our downtown Washington, D.C. office.

The salary range for this position has been set at $76,500 to $81,250. Actual salaries will vary based on various factors including but not limited to experience, education, skills and other job-related factors. The range listed is just one component of ULI’s total compensation package for employees which includes a full and competitive benefits package.

RESPONSIBILITIES:

• Client Services (60%):
  1. Responsible for managing a growing portfolio of 30+ corporate partners, ensuring that agreed upon objectives are met or exceeded wherever possible
  2. Design account strategies and craft compelling written proposals that maximize partner engagement
  3. Become a trusted advisor with corporate partner accounts and stakeholders
  4. Collaborate with internal ULI teams in support of maintaining corporate partnerships
  5. Ability to resolve corporate partner issues and concerns
• Event Sponsorship (30%):
  1. Oversee and manage a portfolio of sponsors for ULI’s major meetings
  2. Coordinate and execute sponsor benefits as outlined in sponsor agreements, ensuring all deliverables are met on time and to specificationMonitor sponsorship payments to ensure timely and accurate processing
  3. Co-lead Client Services’ sponsored activations on-site for both Fall and Spring Meetings.
• Additional Responsibilities (10%):
  1. Develop content and deploy quarterly corporate partner newsletters
  2. Responsible for onboarding new corporate partners and sponsors , as well as providing engagement and stewardship reports
  3. General administrative duties in support of corporate partner and sponsor portfolios

EXPERIENCE:

• Five to seven years relevant work experience, with at least three years in in account management, corporate fundraising, or partnership development, preferably in a professional association or non-profit organization
• Experience in delivering client- focused solutions based on partner needs
• Strong project management and organizational skills, history of leading projects
• Proven ability to multi-task while paying strict attention to detail
• Self-motivated and able to thrive in a results-driven environment
• Demonstrated ability to communicate at all levels of the organization
• Strong interpersonal skills and the ability to collaborate effectively with cross-functional teams
• Experience with NetForum, Raiser’s Edge, Salesforce, or similar CRM program
• Ability to travel as required for major conference meetings and events

EDUCATION:

PI255451899