Account Manager - Sirius XM

Who We Are:
SiriusXM and its brands (Pandora, SiriusXM Media, AdsWizz, Simplecast, and SiriusXM Connected Vehicle Services) are leading a new era of audio entertainment and services by delivering the most compelling subscription and ad-supported audio entertainment experience for listeners -- in the car, at home, and anywhere on the go with connected devices. Our vision is to shape the future of audio, where everyone can be effortlessly connected to the voices, stories and music they love wherever they are.

This is the place where a diverse group of emerging talent and legends alike come to share authentic and purposeful songs, stories, sounds and insights through some of the best programming and technology in the world. Our critically-acclaimed, industry-leading audio entertainment encompasses music, sports, comedy, news, talk, live events, and podcasting. No matter their individual role, each of our employees plays a vital part in bringing SiriusXM’s vision to life every day.

SiriusXM Media is the gateway for marketers to the largest digital audio advertising ecosystem in North America. As the combined advertising revenue organization of Sirius XM Holdings Inc., SiriusXM Media spans across leading owned and operated audio platforms Pandora and SiriusXM; innovative ad tech solutions powered by AdsWizz; sonic creative consultancy Studio Resonate; and an extended content network featuring exclusive monetization agreements with Audiochuck, NBCUniversal, SoundCloud, and many more. Reaching more than 150 million listeners each month, SXM Media delivers audiences the tailored brand experiences they crave while putting creators first, making it easy for every marketer to produce, plan, buy and measure across its entire audio universe.

How you’ll make an impact:
The Account Manager is a key contributor on the SXM Media’s Client Services team that drives and defends revenue by being a trusted client partner and resource working with internal and external partners to flawlessly design and execute campaigns for Advertisers/Agencies and drive revenue for SXM Media. The right individual will be highly effective in communication, organization, and critical thinking, while thriving in an ever-evolving, fast-paced environment. Your team will include thoughtful, problem-solving individuals who are passionate about growing the SXM Media brands.

What you’ll do:

• Develop and cultivate positive business relationships with clients and sales, creative design team, sales research, and technical teams.
• Partner with sales team to develop ideas and materials for Proposals/Avail submissions including media recommendations, research, competitive data, and advise on what is technically feasible to execute.
• Be a product expert, know your client and the right SXM Media products that will meet their marketing needs and drive positive results.
• Ensure Pandora revenue goals consistently inform all facets of account management; design and execute media plans and campaigns; work directly with client on all pre-launch elements related to creative specifications and submission.
• Create and manage creative and technical production timelines, with Advertisers/Agencies, and asset delivery to ensure campaigns launch in a timely manner.
• Work with internal traffickers, creative design, and client as needed to troubleshoot any ad creative issues that impact tracking, implementation, or reporting.
• Be the frontline on all booked revenue to monitor campaign delivery and pacing; escalate issues when applicable.
• Collaborate with billing team to resolve monthly invoicing queries.
• Provide necessary campaign deliverables including but not limited to: reporting, screenshots, and ad-hoc requests
• Delegate work as necessary to internal resources

What you’ll need:

• 1+ year experience in digital/radio/mobile advertising operations or account management
• Extremely proactive and highly organized, with the ability to manage and prioritize multiple and varied tasks and campaigns in a timely manner.
• Excellent client service and verbal and written communication skills; results driven with strong analytical skills.
• Knowledge of pre-sale process and creation of media plans; experience with custom display, mobile, audio, and video advertising products
• Experience in working within internal order management systems and third-party systems including ad servers.
• Enjoy working in a collaborative team environment, sharing knowledge across the department.
• Areas of experience that are preferred but not essential include: knowledge of programmatic transactions; performance campaign management handling conversion data and related ad technology.
• Thorough knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access)
• Must have legal right to work in the U.S.

Our goal at SiriusXM is to provide and maintain a work environment that fosters mutual respect, professionalism and cooperation. SiriusXM is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex, gender identity, marital status, familial status, veteran status, sexual orientation or any other characteristic protected by applicable federal, state or local laws.

The requirements and duties described above may be modified or waived by the Company in its sole discretion without notice.