Account Manager - Academian Inc

IntraEdge has an immediate need for an Account Manager. Please see the details below for qualifications.

Job Title

Account Manager

No. of Openings

01

Total Experience

10+ Years

Relevant Experience

10+ Years

Qualification

Bachelor’s degree in Business, Marketing, Education, or a related field.

Job Location

USA

Reporting To

Leadership Team

Department

Sales

Position: Account Manager

Location: USA

Company: Academian Inc.

Employment Type: Full-time

About Academian Inc.:

Academian Inc. is a leading provider of innovative educational solutions, specializing in the development of engaging content and cutting-edge technology for the EdTech sector. We are dedicated to empowering educators and learners through high-quality products and services.

Position Overview:

We are looking for a motivated and results-driven Account Manager to join our team. The Account Manager will serve as the primary point of contact for our clients, ensuring their needs are met and fostering long-term relationships. The ideal candidate will have a strong background in account management, excellent communication skills, and a passion for education.

Key Responsibilities:

Client Relationship Management: Build and maintain strong relationships with clients, understanding their needs and objectives to ensure satisfaction and retention.

Project Coordination: Collaborate with internal teams to oversee project execution, ensuring timely delivery and adherence to quality standards.

Sales and Business Development: Identify opportunities for upselling and cross-selling services, contributing to revenue growth.

Reporting and Analysis: Prepare regular reports on account performance, client feedback, and project outcomes; analyze data to inform strategy and improvements.

Issue Resolution: Address and resolve client inquiries and concerns promptly, acting as an advocate for the client within the organization.

Market Research: Stay informed about industry trends, competitor activities, and client needs to provide insights for strategic planning.

Required Qualifications:

Education: Bachelor’s degree in Business, Marketing, Education, or a related field.

Experience: 3+ years of experience in account management or a client-facing role, preferably in the EdTech or education sector.

Skills:

Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.

Excellent organizational skills, with the ability to manage multiple accounts and projects simultaneously.

Proficiency in CRM software and Microsoft Office Suite (Word, Excel, PowerPoint).

Problem-Solving Skills: Ability to think critically and develop creative solutions to meet client needs.

Preferred Qualifications:

Experience in Education: Familiarity with educational content, curriculum design, or instructional technology.

Sales Experience: Proven track record of meeting or exceeding sales targets is a plus.

Additional Information:

This role requires up to 25% travel

Benefits:

Competitive salary and benefits package

POC: mbhushan@academian.com