Account Manager - Olympic Industries

Where Precision Meets Passion: Build Your Career with Olympic Industries!

Embark on a journey towards a bright future by becoming a valuable member of our dynamic work community. At our company, we not only prioritize your career growth but also invest in your skills and development, ensuring a rewarding and fulfilling professional journey.

We are currently searching for a dedicated Account Manager to join our team.

Olympic Industries began operations in 1959 with the goal of becoming the most reliable and trusted source for steel fabrication services in the area. By combining the finest metal-working craftsmen available and state of the art fabrication equipment, OI's goal is to constantly improve and evolve while earning customer respect along every step of the way.

Today, Olympic Industries has a combined production area of over 50,000 square feet, with state-of-the-art laser, punch press, press brake, welding, and milling machinery. Our extensive production equipment capabilities are complimented by our skilled workforce, and commitment to providing our customers on-time, turnkey solutions.

At Olympic Industries there is the firm belief that great people are the backbone to a great company. We take pride in servicing our customers the right way and know that such pride starts with every operator in a job well done.

We offer a workplace community that outshines the rest! We care about every team member and their family, we offer competitive pay as well as an outstanding benefits package that includes Medical, Dental, Vision, HSA, 401k, Paid Time Off, Short-Term and Long-Term Disability and more!

Our unique work schedule sets us apart - we operate Monday through Thursday, with four 10-hour workdays and no weekends! This schedule allows our team members to enjoy an extended weekend, fostering a healthier work-life balance.

What is an Account Manager?

This role is highly focused on customer service and account administration. An account manager is responsible for building and maintaining relationships with our clients. They act as the main point of contact, ensuring client satisfaction, managing client expectations, and coordinating with internal teams to deliver products or services. They need strong communication, organizational, and problem-solving skills.

In this role, you will:

Foster and maintain strong relationships with current and potential customers.

Identify and develop new opportunities with existing customers.

Manage all aspects of placing and fulfilling the customers' orders, forecasts, and requests for quotation.

Serve as primary contact with customers to ensure communication is maintained.

Ensure all required customer specifications and changes are communicated and entered into the system in a timely manner.

Some travel to customers and key suppliers as required.

Lead proposal development activities necessary to respond to customer requests.

Ensure maintenance of required project management information.

Manage and review project budgets and track actual costs.

Secure and maintain customer feedback on bid proposals, competitors, supplier ratings, and customer future business opportunities and sales growth trends.

To succeed in this role, you must have:

Desire and motivation to succeed in a fast-paced, growing company.

Excellent presentation and negotiation skills.

Strong client management skills, including interpersonal skills.

Ability to manage multiple projects simultaneously.

Customer focused mindset with an eye for gaining new business.

2 - 3 years of account management and/or project management experience in software such as JOBBOSS.

High proficiency with computers (Microsoft Office, data entry, spreadsheets).

Excellent attention to detail.

Apply online today for consideration-let's build a successful future together! Please note that we are currently accepting online applications only. No in-person applicants or employment/temporary services at this time.

We are proud to be an Equal Opportunity Employer, welcoming and encouraging applications from everyone. Our company participates in E-Verify to ensure a fair and inclusive employment process.

Explore opportunities in:

Metal Fabrication

Production

Metal Stamping

Quality

Machine Operation

Customer Service

Sales