Account Manager (Arvig Answering Solutions) - Arvig Enterprises, Inc.

What You’ll Do

In this role, you will:

• Provide professional support to new and existing clients, ensuring their satisfaction and trust in our services.
• Independently solve routine problems and implement effective solutions.
• Manage account setups, updates, and programming with precision and attention to detail.

What You Bring

We’re looking for someone with:

• A high school diploma or GED (required).
• A minimum of 2 years’ experience in a call center setting.
• Solid understanding of call center operations and customer service best practices.
• Proficiency in Microsoft Word and Excel.
• Strong working knowledge of the Infinity System.
• Exceptional organizational and multitasking skills to handle competing priorities.

Preferred Qualifications:

• A 2-year associate degree is a plus.

What We Offer

We value our team members and provide:

• Competitive pay and a robust benefits package, including:
  • Health, dental, and vision insurance.
  • 401(k) with company match and Employee Stock Ownership Plan (ESOP).
  • Paid time off, holidays, and education reimbursement.
  • Discounts on company services and free internet at your primary residence (within our service area).

Who We Are

Arvig is one of the nation’s largest independent broadband providers. With over 900 employees, we deliver high-quality broadband and telecommunications services to residential and business customers throughout Minnesota and beyond. Our culture emphasizes collaboration, ownership, and a commitment to excellence.

Why You’ll Love Working Here

We pride ourselves on a supportive workplace where courage, humility, integrity, respect, and open-mindedness are at the heart of what we do. As an employee-owned company, we empower our team members to thrive and grow alongside us.

Arvig is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please note: We are unlikely to sponsor H-1B visas due to limited availability.

Ready to grow your career? Apply today and become part of a team that’s redefining excellence in customer service!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c) Customer Experience (NS)