Account Management Representative - Absolute Lock and Security

Absolute Lock and Security is on the lookout for a dynamic individual to join our family as an Account Management Representative. With a competitive pay range of $20-22 per hour and a benefits package that includes medical, dental, and a 401(k) plan with a 6% match, this is not just a job, it's a journey into the heart of safety and innovation.

WHAT SETS US APART

Our family-owned company has been providing top-rate locksmith and security services to commercial and residential clients for generations. From electronic keypads and vaults to surveillance systems and panic hardware, we offer our clients the tools they need to protect their assets and their properties. We prioritize excellent customer service and provide high-quality work with a friendly and professional attitude. Our clients know they can trust us to offer seamless service in their times of need.

When you work here, you do more than join a company; you become part of a family! People are at the heart of our company, and we want both our clients and our employees to be happy with us. We truly care about our team members, and we have each other's backs. It's important to us that our employees have a healthy work-life balance, so we offer flexible schedules. Plus, our team members earn great pay and solid benefits. Join us so you can enjoy where you work!

A DAY IN THE LIFE AS AN ACCOUNT MANAGEMENT REPRESENTATIVE:

In the morning, you'll efficiently dispatch assignments, ensuring accurate and secure handling. Your day involves direct client interactions, addressing their needs, and maintaining a calm atmosphere. In the afternoon, you'll focus on meticulous data management, inputting notes and job details into our advanced systems. This role goes beyond a job; it's a dynamic position where you contribute significantly to the security narrative.

WHAT WE NEED FROM YOU

To be our Account Management Representative, you'll need:

• 1+ years of dispatching experience (HVAC company or similar)
• Excellent phone etiquette
• Familiarity with Microsoft Word and Excel
• Typing speed of 30+ words per minute
• Take Initiative
• Calm demeanor & Deescalation Skills
  
• Punctuality
  
• Ability to multitask
  
• Attention to detail

Preferred Qualifications:

• High school diploma or equivalent
• Customer service experience
• Fluency in both English and Spanish

WORK SCHEDULE & LOCATION

• Schedule: Full-Time, Monday to Friday, with potential for on-call duties.
• Location: Join us in Peoria, AZ, where security meets sunshine!

ARE YOU READY TO JOIN OUR TEAM?

Are you ready to unlock your potential? Take the first step by applying through our quick and easy 3-minute, mobile-friendly initial application process. We can't wait to welcome you to the Absolute Lock and Security family!