Account Executive at Focus School Software

Account Executive

Focus School Software is a fast-growing school management software company. We thrive on creating some of the most innovative features on the market today, helping educators to meet their evolving needs in classrooms, district management, state reporting compliance, and other facets of student-centered education and technology. 

Focus is looking for highly motivated individuals to act as account managers for all post-live district clients. The Account Executive will be responsible for primary communication between their assigned District and Focus, as well as building relationships with the client to ensure their educational needs are being met. The Account Executive will be expected to demo our product, speak on a highly technical level about the products, and become a professional, reliable liaison between the company and existing / future clients. 

Expected Education and Experience:

• 4-year Bachelor’s degree or a year of experience in a similar position within education or a technology-related industry
• Background in an educational setting is strongly preferred
• Experience with Focus School Software preferred

Account Executive Qualifications:

• Demonstrate solid character and integrity
• Expect a fast-paced environment with on-the-job training and an independent learning plan.
• Attention to detail
• Organizational and prioritization skills
• Excellent oral communication, including informative and persuasive speaking skills
• Excellent written/grammatical skills, extensive writing involved
• Excellent “people skills,” a natural leader with the ability to motivate, facilitate project movement, and keep the district’s confidence high
• Listening skills

Job Responsibilities:

• Communicate directly with Executive Team.
• Manage Zendesk tickets for assigned districts, working with Tier 2 as needed to resolve issues
• Weekly and/or bi-weekly status calls with District
• Monthly and/or as needed onsite visits
• Maintain client calendar to include key dates such as school start date, school end date, progress reports, report cards, state reporting windows, holidays etc.
• Proactively engage clients on new version releases, enhancement requests and key calendar events, such as state reporting, report cards, progress reports etc.
• Train on and present Focus product content 

Job Requirements:

• Includes monthly (or as needed) travel to each assigned district(s)
• Effectively lead and document calls and onsite meetings as necessary with district
• Coordinate training, development and support with district post-implementation
• Flexible work hours
• Complete Level 1 Technical Certification training

Focus School Software’s compensation package offers the following benefits:

• Medical Insurance
• Dental/Vision Insurance
• Life Insurance
• Short and Long Term Disability Insurance
• 401(k) after 6 months
• Paid Holidays
• Paid Vacation and Sick Time