Account Executive       

Job Type: Full-Time (Hybrid)

Location: Greater Pittsburgh Area (Western Pennsylvania)

Pay Range: $75,000- $95,000  Annual Salary Range     

Objective:

The primary role of the Account Executive is to increase market share by increasing one’s client base to maximize yield as well as expanding their sales portfolio through the solicitation and capture of new accounts. The incumbent sells the full menu of logistics from all divisions.

Key Responsibilities:

As an Account Manager, you will:

• Maximize and manage the volume, revenue, and margin within the defined sales territory and / or customer base in order to deliver sales results.
• Constantly communicate with customers through personal visits, phone calls and emails to discuss opportunities, concerns or corrective actions required. Ensure customer profiles are up to date in company customer relationship management (CRM) software applications.
• Anticipate customer requirements and meet those needs in a professional and proactive manner. Provide customer service that exceeds expectations.
• Cultivate strong personal relationships with a broad base of management and staff in support of customer / account objectives.
• Effectively communicate internally to ensure that customer needs are met or exceeded in a timely fashion.
• Develop, implement, and deliver on the pre-determined sales plan.
• Manage any conflicts and issues. Drive the company to quickly resolve problems and develop action plans to prevent recurrence.
• Use the appropriate resources to nurture relationships and deliver business results.
• Identify new business opportunities that exist within the customer / territory base.
• Contact, establish, cultivate, and develop existing accounts in the assigned area.
• Identify new selling opportunities. Rethink and develop new features to provide benefits for the customer.
• Determine, evaluate, and report special trends in the customer / territory base. 
• Provide management with appropriate forecast of results and opportunities.
• Understand Radiant’ corporate vision and long-term strategic goals. Provide input to senior management on the development of these goals such as volume, margin, and revenue growth through the CRM (Customer Relation Management) tool.
• Provide input to the annual budget.
• Other duties and assignments as required. 

What We're Looking For:

To be successful in this role, you will need:

• High school diploma (or equivalent)
• Bachelor / Associate degree in Business, Logistics or International Trade or related discipline is an asset.
• Minimum 2 years’ experience in forwarding sales with a proven track record of success.
• Proficient in Microsoft Office e.g. Outlook, Excel, Word, etc.
• Experience with CRM applications is an asset I.e., Salesforce
• Dedicated commitment to providing superior, timely internal and external customer service.
• Strong interpersonal skills with the ability to communicate clearly and effectively in verbal and written form.
• Strong problem-solving and decision-making skills (in a team environment).
• Proven success generating/qualifying leads through prospecting new business with a ‘determined’ mentality.
• High energy, with a passion for your personal brand and the ability to carry yourself like an executive.
• Highly organized with the ability to multi-task.
• Team cooperation and respect is required. 
• Able to work in fast paced environment.
• Accurate and detail oriented.
• Effective & strong negotiation skills.
• Analytical and detail oriented.
• Must have a valid driver’s license.

Work Schedule:

• Full-time, hybrid position (minimum 8 hours per day)
• Flexibility to complete all job duties while ensuring responsibilities are covered during absences.

Physical Demands:

• Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear. 
• Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus.  

Featured Benefits:

This role is eligible for various benefits including:

• Full-time:
• Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance.
• Health Savings Account with company contributions.
• Flexible Spending Account.
• Paid basic life insurance for employees.
• Employees can enroll in a 401(k)-retirement savings plan with employer match of 3.5%.
• Sick Pay: 80 hours front-loaded.
• Vacation Pay: 80 hours per year and increases based on tenure with the Company.
• Paid Holidays: 7 per year.
• Employee Assistance Program.

Salary Range: $ 75,000- $95,000 (Annual Salary)

*** Starting pay for this role will vary based on multiple factors, including but not limited to an individual’s education, work experience, skills, and job-related knowledge. Pay ranges may be modified in the future.

Other compensation includes commissions.

About Radiant:

Launched in 2006, Radiant Global Logistics is a publicly traded, third party logistics company providing technology-enabled global transportation and value-added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors, and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.

Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It's the Network that Delivers!®

Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

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