Account Executive (Mid-Market) - SoftServe

Job Profile Summary

*Candidates must reside in Portland, Seattle, Chicago or Minneapolis

The purpose of the role is to establish strategic business relationships with new mid-market clients, while driving client satisfaction and maximize revenue results for SoftServe. Function as integral part of Business Development team while supporting all current go-to-market strategies including but not limited to, healthcare, financial services, retail/CPG and manufacturing.

Duties & Responsibilities

• Cultivate and pursue opportunities with new and existing mid-market clients, supporting the full sales cycle from prospecting through each deal win
• Effective use of SoftServe’s sales technology to build and accurately represent a health pipeline of opportunities
• Represent SoftServe’s value propositions proficiently to both prospects and existing clients
• Leverage and drive SoftServe’s sales process, collaborating in a team sales environment with support teams (Engagement Management, Marketing, Legal, Finance, Delivery and Account Management) to effectively close new client deals
• Identify client needs and goals and sell value-added consulting services and solutions accordingly
• Manage legal relationships, including contract renewals, NDAs, MSAs, etc., as necessary
• Strive for maximum profitability within each sales opportunity
• Establish and maintain contact with various client groups, including product management and executives
• Monitor customer satisfaction at each stakeholder level and initiate changes as needed to improve satisfaction

Preferred Competencies & Experience

• 7-10+ years of work experience as a Sales Executive in the IT/Telecom/Digital industry
• 5+ years of applicable experience in mid-market sales.
• Background in technology services
• Strong understanding of technology and its applications in business
• Global mindset to function in a matrixed environment with multiple demands
• Experience in a complex, highly matrixed, and professional services company, with familiarity across business development and delivery functions
• Expertise in selling custom application development or digital services in new client accounts
• Proficiency in consultative sales and business development techniques, including prospecting, initiation, deal qualification, closure, and customer satisfaction
• Strong network and connections across varied lines of business to promote SoftServe's capabilities
• Drive and determination to achieve assigned quotas and drive revenue growth within the assigned territory

Required Skills

• Strong communication and presentation skills
• Strong executive presence
• Strong Account Planning Skills
• Proficiency in sales techniques and negotiation
• Strategic thinking and problem-solving skills
• Relationship building, negotiation, and management skills
• Proficiency in managing legal relationships and contract negotiations

Supervisory Responsibilities

• No direct reports

Qualifications

• Education Bachelor's degree in business, marketing, communication, or a related field. Master’s degree preferred
• Certifications Professional Project Management certification (PMP, etc.) is a plus; Professional Account/ Sales executive certifications are not required, but will be a plus, e.g. Certified Sales Professional (CSP), Certified Professional Sales Person (CPSP), Certified Sales Executive (CSE), Strategic Account Manager (SAM) Certification, Certified Inside Sales Professional (CISP)

Other Requirements

• Travel >50% of the time
• A global mindset to operate effectively in a matrix environment
• Commitment to maintaining high levels of client satisfaction and business growth