Account Executive, Group Sales - Griffin Museum of Science and Industry

About Us: The Griffin Museum of Science and Industry is the largest and most interactive science museum in the Western Hemisphere. The Griffin Museum of Science and Industry (Griffin MSI) exposes guests of all ages to awe-inspiring exhibitions that spark curiosity and bring science to life. Griffin MSI’s mission – to inspire the inventive genius in everyone – is realized through its world-class exhibitions and engaging guest experiences. The Museum provides programs and experiences that deepen the engagement of students and teachers in science and science-related disciplines, with a vision to inspire and motivate our children to achieve their full potential in the fields of science, technology, engineering and math.

We offer a creative, collaborative, and innovative environment for our employees. Our employees get great perks such as: benefits starting day one of your employment, free admission to Griffin MSI for family and friends, free admission to other museums, free parking in Griffin MSI’s garage and more! If you are equally passionate about our vision and want to be surrounded by a team of dynamic, smart and innovative people, the Griffin Museum of Science and Industry is the right place for you!

The Job: The Account Executive, Group Sales is responsible for maximizing group sales revenue, meeting set sales goals, and metric expectations, and building a pipeline of prospective clients by networking to establish authentic business relationships.
 

Responsibilities

• Achieve Outreach Metrics: Maximize group ticket sales and ticket sales revenue through the execution of sales calls and weekly meetings.
• New Opportunities: Strategically prospect new group sales opportunities and collaborate with team members in developing new group sales programs and enhancing existing programs.
• Ticket Offers: Spearhead assigned ticket offers and maximize sales through building relationships with local organizations.
• Revenue Goals: In collaboration with division leadership, set quarterly revenue targets; achieve or surpass targets through proactive sales strategies and effective relationship management.
• CRM Management: Ensure all pertinent prospect and customer information is inputted into CRM platform for efficient reporting and effective pipeline management.
• Engage in Sales Events: Work assigned sales, promotional, and team events to develop new prospects and referral opportunities.
• Deliver Exceptional Service: Provide best-in-class customer service for all prospects and clients.
• Foster a Positive Team Approach: Maintain an optimistic team-first attitude, as well as a competitive desire to be the best.
• Other duties as assigned.

Qualifications

• A minimum of three (3) to five (5) years of sales experience; Bachelor's degree is a plus.
• Must display a strong work ethic and desire to build a career in hospitality, travel, and/or tourism.
• Excellent interpersonal, organizational, and written and verbal communication skills.
• Willingness to learn in a fast-paced environment.
• Familiarity and knowledge of Salesforce CRM.
• Must demonstrate the ability to be proactive, work independently and accomplish results in a high-level service environment.
• Language:
  • Ability to read and interpret documents such as operating instructions, and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of employees of the organization.
• Mathematical:
  • Ability to calculate figures and amounts such as percentages, ROI, etc.
• Reasoning:
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical:
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear.
  • The employee frequently is required to stand, walk, and reach with hands and arms.
  • The employee is occasionally required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
  • The employee must occasionally life and/or move up to 25 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work Environment:
  • The noise level in the work environment is usually moderate.

Our DEAI Mission

The Griffin Museum of Science and Industry is committed to advancing diversity, equity, accessibility and inclusion across our workforce, experiences, and day-to-day operations. As Griffin MSI employees, we are each responsible for making the Museum a welcoming place externally for guests and internally for our colleagues within the scope of our roles.

Griffin MSI is an Equal Opportunity/Affirmative Action employer, which includes providing equal opportunity without regard to race, color, religion, gender, national origin, disability, or protected veteran status.

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