Account Director - Lineage

About Lineage

Lineage is an independent marketing agency and creative studio based in Los Angeles. For nearly two decades, our dynamic and innovative team has developed engaging content that connects with audiences, establishing strong brands for talent in sports and music, as well as for companies, teams, player associations, and leagues. Our expertise extends across digital platforms, social media, and traditional media, ensuring our clients' messages not only reach but also profoundly influence target demographics. As pioneers in content creation, strategic marketing, and omni-channel distribution, we have cultivated fan bases that significantly affect culture and society. We believe in the transformative power of art, storytelling, and creativity, producing work that enthralls,

inspires, and brings about change.

About the Role

We are seeking a operationally-minded Account Director to lead select client relationships and drive success in our fast-paced, collaborative agency environment. The ideal candidate will be a strong leader for both clients and the internal team. On the client side, they will build confidence by expertly packaging and presenting our work, driving clarity through effective communication, and ensuring that we deliver on brief, on time, and at a quality that meets Lineage's standards. Internally, they will act as the leader of the pod, ensuring each member is clear on their role and the play that needs to be run. They will provide thorough briefs to the internal team to enable effective work and be ultimately responsible, with the assistance of management, for ensuring the efficacy of the group's contributions.

Key Responsibilities

• Serve as the primary leader and point of accountability for assigned client accounts, ensuring the delivery of exceptional work.

• Foster a culture of collaboration and cross-functional teamwork, ensuring the account team works seamlessly with other departments

• Continuously monitor and analyze account performance, providing regular reports and insights to clients and internal stakeholders

• Serve as an escalation point for client issues or concerns, working proactively to resolve challenges and maintain client satisfaction

• Drive a culture of innovation and continuous improvement, encouraging the account team to push creative boundaries and explore new ideas

• Develop and maintain strong, trust-based relationships with senior-level clients, serving as a strategic partner and advisor

• Identify and pursue organic growth opportunities within existing client accounts, proactively presenting ideas and solutions that expand the scope of work

• Mentor, coach, and develop junior team members, fostering a culture of continuous learning and professional growth

• Demonstrate exceptional communication and presentation skills, effectively articulating complex ideas and strategies to both internal and external stakeholders

• Proactively identify and address potential client concerns or challenges, taking a solutions-oriented approach to problem-solving

• Stay current with industry trends, consumer insights, and emerging technologies, leveraging this knowledge to inform strategy and drive innovation

• Minimum of 7 years of total agency experience serving as an account manager and project manager, with a proven track record of leading successful client engagements.
• Deep understanding of integrated marketing communications, with experience across multiple channels and discipline
• Exceptional leadership skills, with the ability to inspire, motivate, and develop high-performing team
• Strong strategic thinking capabilities, with the ability to analyze complex business challenges and develop innovative solution
• Excellent communication and presentation skills, with the ability to articulate ideas effectively to both internal and external audience
• Proven ability to build and maintain strong client relationships, with a focus on partnership and long-term succes
• Experience managing large-scale, complex projects from concept through executio
• Comfortable working in a fast-paced, dynamic environment, with the ability to manage multiple priorities and deadline
• Strong business acumen, with the ability to understand financial drivers and make data-driven decision
• Bachelor's degree in marketing, advertising, communications, or a related field; MBA or advanced degree preferred

BonusPoints

• Prior experience working as a project manager or creative producer.